Expectation management

Hey Steve,

its been a while since your last occurrence, when you and your buddy re-assured your commitment and explained some time of absence: fine with the most of us. But since then: silence.

Some of your early customers already moved on and wrote off their invest.

Could you please step the game up a little and start managing your community and maybe our expectations? For example you could share a rough roadmap, just so we know, that you are still on it and your community issues were heard? Or take half an hour once a week, biweekly or monthly to communicate your progress and what you are up to?

Best wishes a early stage customer that already resorts to other clients

14 points · 11 comments · view on lemmy.world

11 Comments

orangeNgreen@lemmy.world · 8 pts · 2y (5 replies)

I follow Steve over on Mastodon. I think he’s been going through some personal stuff lately.

Perhaps in time he’ll be back here, but health and safety certainly comes above all else.

a887dcd7a@lemmy.world · 6 pts · 2y (1 reply)

I'm 100 % with you on that. Health comes above all else.

But his mate, who is also running the business, could just leave a message of absence or so. With the pre-course this would honestly be enough - at least for me.

orangeNgreen@lemmy.world · 4 pts · 2y

Yeah, I don’t disagree with that either.

Hamartiogonic@sopuli.xyz · 1 pts · 2y
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Hamartiogonic@sopuli.xyz · 1 pts · 2y (1 reply)

What name does he use on Mastodon? I want to follow too.

orangeNgreen@lemmy.world · 2 pts · 2y

Sure. There was a link to follow him on Mastodon when he first announced the Bean alpha here. So, I don’t think he’d mind it being posted here: @steve@flipscreen.social

Veedem@lemmy.world · 6 pts · 2y (3 replies)

I think it’s over man.

I’ve moved on to Arctic. Closest to replicate the UI and performance of Bean while being developed consistently.

a887dcd7a@lemmy.world · 1 pts · 2y (2 replies)

Yea, I read you the other day commenting a post. Yet I thought I would love to bring this upfront to devs attention and provide some simple ideas on how to communicate… ehm.. more 😂

Veedem@lemmy.world · 2 pts · 2y (1 reply)

I think you spelled “at all” wrong lol

a887dcd7a@lemmy.world · 1 pts · 2y

Maybe an opening. You look like a nice fella. Maybe you want to be a community manager 😂 Be prepared for some pitchforks 🧐

net00@lemm.ee · 3 pts · 2y (2 replies)
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a887dcd7a@lemmy.world · 3 pts · 2y (1 reply)

Well, the App basically works and there have been updates. Also — come time — there will be further updates in the future.

What would be the basis for apple to grant a refund?

net00@lemm.ee · 3 pts · 2y
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glowie@h4x0r.host · 2 pts · 2y

We got rugged