I have been accessing the instance using Firefox and it’s been working great but I wanted to try to log in with safari because that’s the only mobile browser where I can add a website to my Home Screen.
I enter my login information and hit login and then I get the spinning circle that spins indefinitely.
Has anyone else had this problem?
17 Comments
slashzero@hakbox.social · 2 pts · 3y
Try going through the password reset flow. Make sure your new password does not contain any dashes and is not too long.
Usually solves login problems for me.
antila91@sh.itjust.works · 2 pts · 3y
antila91@sh.itjust.works · 1 pts · 3y
The “forgot password” button doesn’t do anything when I click it in safari. Should I try initiating from fire fox?
I almost don’t want to even mess with it. God forbid I get locked out. I just spent so much time subscribing to the communities I like lol
slashzero@hakbox.social · 1 pts · 3y
You have to put your email address you used when you signed up, not your user name, into the login field, otherwise the forgot password link does nothing.
antila91@sh.itjust.works · 1 pts · 3y
Just tried and it didn’t work. I tried with my email and my username and got nothing
slashzero@hakbox.social · 1 pts · 3y
Did you see a green box on the bottom left at all showing the message “password reset mail sent”?
Which instance are you trying to log into?
Briskfall@sh.itjust.works · 1 pts · 3y
I'm also facing the same issue and was using Samsung Internet Browser on Android (just made a whole ass thread about it until I found this discussion). I suspect that it is a server side issue.
kittens@lemmy.world · 1 pts · 3y
I am unable to login with Safari on both iOS and MacOS. However, logging in with Firefox works normally on both platforms.
slashzero@hakbox.social · 1 pts · 3y
Hi there! There is one more thing you should check.
Sometimes on mobile, the username field will end up with a space appended to it. Can you check to make sure there isn’t a space appended to your login name that is messing thing up?
manitcor@lemmy.intai.tech · 0 pts · 3y
@taters@lemmy.intai.tech
taters@lemmy.intai.tech · 2 pts · 3y
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