Stuck loading when logging in on safari mobile?

I have been accessing the instance using Firefox and it’s been working great but I wanted to try to log in with safari because that’s the only mobile browser where I can add a website to my Home Screen.

I enter my login information and hit login and then I get the spinning circle that spins indefinitely.

Has anyone else had this problem?

9 points · 17 comments · view on lemmy.world

17 Comments

slashzero@hakbox.social · 2 pts · 3y (6 replies)

Try going through the password reset flow. Make sure your new password does not contain any dashes and is not too long.

Usually solves login problems for me.

antila91@sh.itjust.works · 2 pts · 3y
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antila91@sh.itjust.works · 1 pts · 3y (4 replies)

The “forgot password” button doesn’t do anything when I click it in safari. Should I try initiating from fire fox?

I almost don’t want to even mess with it. God forbid I get locked out. I just spent so much time subscribing to the communities I like lol

slashzero@hakbox.social · 1 pts · 3y (2 replies)

You have to put your email address you used when you signed up, not your user name, into the login field, otherwise the forgot password link does nothing.

antila91@sh.itjust.works · 1 pts · 3y (1 reply)

Just tried and it didn’t work. I tried with my email and my username and got nothing

slashzero@hakbox.social · 1 pts · 3y

Did you see a green box on the bottom left at all showing the message “password reset mail sent”?

Which instance are you trying to log into?

Briskfall@sh.itjust.works · 1 pts · 3y

I'm also facing the same issue and was using Samsung Internet Browser on Android (just made a whole ass thread about it until I found this discussion). I suspect that it is a server side issue.

kittens@lemmy.world · 1 pts · 3y

I am unable to login with Safari on both iOS and MacOS. However, logging in with Firefox works normally on both platforms.

slashzero@hakbox.social · 1 pts · 3y

Hi there! There is one more thing you should check.

Sometimes on mobile, the username field will end up with a space appended to it. Can you check to make sure there isn’t a space appended to your login name that is messing thing up?

manitcor@lemmy.intai.tech · 0 pts · 3y (1 reply)