Switched phones and upgraded Android OS. Same Google account, released purchase from old phone, uninstalled from old phone. Still no luck. It's been a couple of weeks. Any help is greatly appreciated. Thanks!
Edit:
SOLVED!
Seems if you go to purchase it again through the app you'll find a restore instead of purchase available. Seems restore under settings is having issues. Best of luck.
7 Comments
wander1236@sh.itjust.works · 4 pts · 2y
If you tap the subscription option you originally purchased, Google will show an "already purchased" error and then Sync should recognize your Ultra status.
CRS_Customer@lemmy.world · 3 pts · 2y
This did it! Thanks so much. On my end I didn't see an error, but instead of "purchase" it said "restore". Guess the other restore option under settings isn't playing well with the play store right now?
Thanks again!
wander1236@sh.itjust.works · 3 pts · 2y
I'm not sure what's wrong with the restore button, but it's never worked for me.
Gallardo994@sh.itjust.works · 1 pts · 2y
What helped me personally was: add the exact same Lemmy account which was active when you purchased Sync, and restore from its settings.
CRS_Customer@lemmy.world · 1 pts · 2y
Definitely on the same Lemmy account, still no luck. Appreciate the input. Thanks!
jeena@jemmy.jeena.net · 1 pts · 2y
For me it was "Settings -> Other -> Restore purchases" after pressing it it was restored because I was logged in into the same Google Account on my phone as on the old phone.
CRS_Customer@lemmy.world · 1 pts · 2y
No luck, sadly. Getting, "no purchases found." I appreciate the advice.