To be clear, I'm under no delusions that anyone from the company will see this comment, but this is enough for me to never buy their products ever again. So they have verifiably lost at least one customer for life over this.
On the infinitesimal chance someone from the company does see it who has decision-making power from within:
Fuck (capital F) your garish plastic crap with LEDs plastered all over it. Your products were a hard pass before this, and now I'm encouraging others to avoid you
My Razor Copperhead mouse lasted less than a year. My Logitech MX518 lasted 12 years before I donated it, and it was still working when I gave it away. My one experience with Razor was enough for me to figure out that they're a marketing company, not a hardware company.
I feel like all brands are racing toward the bottom now. I pretty sure Logitech replaced most of its switches to the cheap one that's guaranteed for half the clicks they downgraded from.
I am though. The thing is, I have bought their products in the past. At one point I was a customer. This shit makes me a detractor, which is potentially negative sales beyond my own
You mean their build quality was actually good at one point?
I bought one of their first mice. It was $200 and their flagship product. The paddles on left and right click squeaked. They squeaked. Because the plastic was so cheap and the way they built it. I didn’t look at them for like 10 years. Bought their Viper Pro 2 couple of years ago. The receiver went and then the wheel went a year later. Never had either of those go on any other mouse and I’ve used a ton over the past 15 years. All gaming, flagship.
They resolved the matter but doesn’t make their build quality good.
I think the Naga was kind of their flagship mouse. Like the one mouse they built decently. The snake themed mice were junk all the way back to the mid 00's.
23 Comments
Zak@lemmy.world · 130 pts · 2y
Forfeiture of revenue and a slap on the wrist civil penalty doesn't seem like enough for selling fake PPE during a deadly pandemic.
snorkbubs@fedia.io · 75 pts · 2y
They only killed a small percentage of the people who purchased them. Please, think of the innocent shareholders.
ETA: Look at the downvotes on this new post. The one on my comment arrived instantly. Not normal on this site.
stevedidwhat_infosec@infosec.pub · 8 pts · 2y
I only see 2 downvotes on my instance, you have 1 for me
remotelove@lemmy.ca · 6 pts · 2y
How fast does vote info propagate between your instance and others? Legitimately curious.
stevedidwhat_infosec@infosec.pub · 3 pts · 2y
No idea I just live here, post still only shows 2 for me
Then again it could be this app which I’ve had issues with before regarding not loading all comments and some other things
Occam’s razor says it’s probably that now that I think about it haha
remotelove@lemmy.ca · 2 pts · 2y
Ok, my bad. I thought you meant "your instance", as in you ran your own instance.
stevedidwhat_infosec@infosec.pub · 2 pts · 2y
All good, I could’ve worded it better
MxM111@kbin.social · -2 pts · 2y
That’s because you are doing theonion, and you are not supposed to.
metallic_substance@lemmy.world · 55 pts · 2y
To be clear, I'm under no delusions that anyone from the company will see this comment, but this is enough for me to never buy their products ever again. So they have verifiably lost at least one customer for life over this.
On the infinitesimal chance someone from the company does see it who has decision-making power from within:
Fuck (capital F) your garish plastic crap with LEDs plastered all over it. Your products were a hard pass before this, and now I'm encouraging others to avoid you
Anticorp@lemmy.world · 15 pts · 2y
My Razor Copperhead mouse lasted less than a year. My Logitech MX518 lasted 12 years before I donated it, and it was still working when I gave it away. My one experience with Razor was enough for me to figure out that they're a marketing company, not a hardware company.
Pilferjinx@lemmy.world · 7 pts · 2y
I feel like all brands are racing toward the bottom now. I pretty sure Logitech replaced most of its switches to the cheap one that's guaranteed for half the clicks they downgraded from.
HornedMeatBeast@lemmy.world · 11 pts · 2y
I have a manufacturer shit-list, and I will never buy any of their products again due to the piss-poor quality.
Razer is on that list. Overpriced crap.
SpaceMan9000@lemmy.world · 8 pts · 2y
If you weren't going to buy any of their products in the first place, you're not a lost sale.
Maalus@lemmy.world · 5 pts · 2y
A lot of "I wasn't a fan already, but this makes me not buy their stuff even harder" in these comments.
metallic_substance@lemmy.world · 4 pts · 2y
I am though. The thing is, I have bought their products in the past. At one point I was a customer. This shit makes me a detractor, which is potentially negative sales beyond my own
RobotToaster@mander.xyz · 32 pts · 2y
I'm shocked they sold enough of those ugly things to make a million bucks.
Sterile_Technique@lemmy.world · 25 pts · 2y
cyberpunk007@lemmy.ca · 4 pts · 2y
Already wasn't a fan cause their gaming peripherals use janky Windows apps. No support for Linux. That's why I go ducky and xtrfy.
ultratiem@lemmy.ca · 1 pts · 2y
You mean their build quality was actually good at one point?
I bought one of their first mice. It was $200 and their flagship product. The paddles on left and right click squeaked. They squeaked. Because the plastic was so cheap and the way they built it. I didn’t look at them for like 10 years. Bought their Viper Pro 2 couple of years ago. The receiver went and then the wheel went a year later. Never had either of those go on any other mouse and I’ve used a ton over the past 15 years. All gaming, flagship.
They resolved the matter but doesn’t make their build quality good.
Sterile_Technique@lemmy.world · 2 pts · 2y
Anticorp@lemmy.world · 0 pts · 2y
Psst, their build quality was always shit.
Sterile_Technique@lemmy.world · 2 pts · 2y
Anticorp@lemmy.world · 2 pts · 2y
I think the Naga was kind of their flagship mouse. Like the one mouse they built decently. The snake themed mice were junk all the way back to the mid 00's.
Dexx1s@lemmy.world · 20 pts · 2y
So they essentially broke even? What sense does that make?
rallatsc@slrpnk.net · 16 pts · 2y
The penalty is for all revenue made, not all profit made. So they still lost money on this product with R&D, production, etc. expenses.
laughterlaughter@lemmy.world · 1 pts · 2y
Still, what they did was criminal. Someone should at least be in prison for this. But then.... a lot more people should as well.