c/memmy · by Noxvento@lemmy.world · 3y

Why can't I combine Mail Plus with Pass Plus?

I would like to change my Gmail for Proton Mail. The monthly option for Mail Plus seems reasonable to me. The cost for Unlimited seems a bit too high. I don't like paying 1 or 2 years in advance.

Proton Support said it is impossible to combine Proton Mail Plus monthly with the Pass Plus for 12 euros/year.

Is there really no possibility?

-3 points · 4 comments · view on lemmy.world

4 Comments

Oliper202020@discuss.tchncs.de · 7 pts · 3y (2 replies)

I think you posted in the wrong community my guy

Noxvento@lemmy.world · 3 pts · 3y (1 reply)

True. Mhm how did that happen...

Oliper202020@discuss.tchncs.de · 1 pts · 3y

Yea, good question

Richard@lemmy.world · 2 pts · 3y

Their staff posted on their Reddit channels that it’s a limitation of their billing system, I believe in relation to having two different services at once. They said they’re working on updating the billing system to support this but I don’t recall an ETA.

I think you’d have to create a second account currently, but then you may lose access to the introductory pricing to Proton Pass if later you wanted to move back.