Optus fined $12m after thousands could not call triple zero during 2023 outage

https://www.theguardian.com/business/2024/nov/08/optus-000-triple-zero-fine-2023-outage-acma

cross-posted from: https://lemmy.zip/post/25891803

Australian Communications and Media Authority says telco did not check welfare of 369 people who tried to make a call while lines were down

17 points · 4 comments · view on lemmy.world

4 Comments

MorpheusB@aus.social · 9 pts · 1y (4 replies)
[ removed ]
quokka@aussie.zone · 8 pts · 1y

title of your sex tape

Salvo@aussie.zone · 4 pts · 1y (2 replies)

The ramifications of this is the black-listing of dozens of VoLTE phones following the 3G shutdown. This government slap-on-the-wrist has given Optus, Telstra and Vodafone carte-blanche to tell customers “you didn’t buy the phone from us, so we can’t guarantee you can make calls”.

quokka1@mastodon.au · 3 pts · 1y (1 reply)

@Salvo @MorpheusB Cos who doesn't like paying network's prices for their choice of handsets with their bloatware running on their choice of OS? I really want ACCC to hit them with a massive stick over this.

Salvo@aussie.zone · 1 pts · 1y

It will get messy because they can fall back on “the government told us to do this so ACCC can’t touch us”. Lawyers will win; Government will lose, Telcos will lose and consumers will lose big time!