OSM.org is live again (was offline due to a network outage)

https://community.openstreetmap.org/t/openstreetmap-org-currently-offline-operations-team-are-working-to-restore-15-december-2024/122930

Please, see the linked thread on the community for official communication.

Feel free to rant and vent in this lemmy-thread, but don't speculate or "give good advice" to the operations-team; they know what they are doing.

70 points · 8 comments · view on lemmy.world

8 Comments

fmstrat@lemmy.nowsci.com · 21 pts · 1y (3 replies)

We have dual redundant links via separate physical hardware from our side to our Tier 1 ISP. We unexpectedly discovered their equipment is a single point failure.

Our Tier 1 ISP has just confirmed hardware failure of the upstream router (after 16 hours!) and will provision new replacement device once it has been shipped to site.

I wonder why the OSM team isn't calling the ISP out by name. Not having on-site spares at a Tier 1 is just, insane.

GreatAlbatross@feddit.uk · 17 pts · 1y (1 reply)

Amazingly, this isn't the first time I've heard of this happening.

Charging for a redundant line, then discovering that it actually wasn't one day when it goes down.

fmstrat@lemmy.nowsci.com · 7 pts · 1y

"We paid for a redundant line but it wasn't redundant!"

'Sure it was. They just went to the same router.'

Can you imagine the straight face that tech must have had to keep?

pietervdvn@lemmy.ml · 0 pts · 1y

I wonder why the OSM team isn’t calling the ISP out by name.

Because this would open up OSM for defamation (and hinders a commercial resolve). It doesn't solve anything right now.

possiblylinux127@lemmy.zip · 12 pts · 1y (3 replies)

TL;DR

The OSM team is very small and constrained heavily by financials. They had a single ISP which acted as a single point of failure. They are moving to a new ISP but they expect the outage to last until Wednesday

fmstrat@lemmy.nowsci.com · 10 pts · 1y (2 replies)

SL;SR

The OSM team had redundant lines to the Tier 1 ISP, but the ISP bridged them into the same hardware (not a normal or expected thing).

kabi@lemm.ee · 4 pts · 1y (1 reply)

That sounds like a very silly thing to do.

possiblylinux127@lemmy.zip · 5 pts · 1y

It sounds like a normal ISP

neurospice@lemmy.dbzer0.com · 4 pts · 1y
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