Snopes Twitter got hacked. Twitter screws up the response

https://infosec.exchange/@snopes/114135542282093416

I knew Twitter sucked now but this was ridiculious.

60 points · 10 comments · view on lemmy.world

10 Comments

InEnduringGrowStrong@sh.itjust.works · 35 pts · 1y (2 replies)

Imagine Support that sucks so much that you end up paying $1000 a month for premium support, only to still have to basically social engineering your way back into your account by messaging random employees.

itwasntme223@infosec.pub · 5 pts · 1y (1 reply)

Yeah. I even tagged Snopes asking if they got their 1000 back since they already had it for free but they didn't response (which isn't a surprise. it is a company. lol ) My money is on they didn't.

InEnduringGrowStrong@sh.itjust.works · 3 pts · 1y

I can't wrap my head around a service being so much shit but people still forking some cash to them.
I know for a company, $1000 is change but still.
$1000 for a glorified support ticket that gets auto-closed by some AI is fucking bullshit.

TORFdot0@lemmy.world · 16 pts · 1y (1 reply)

I didn’t have to DM random people on X but I did have to go through the account lockout support process 4 times and it took 3 months before I finally got someone to respond to my request at twitter. I then deleted my account 5 minutes later

itwasntme223@infosec.pub · 8 pts · 1y

Damn. I think I left at the perfect time. As soon as Space Karen took over, I deleted my account.

atro_city@fedia.io · 7 pts · 1y (2 replies)

Why is @snopes@infosec.exchange even still on Twitter?

itwasntme223@infosec.pub · 3 pts · 1y

I have zero clue. I thought this would even convince them to leave. Maybe some misguided thought of providing truth to the MAGAts who will never accept it?

The_Decryptor@aussie.zone · 2 pts · 1y

Surprised me to see replies defending it.

troed@fedia.io · 2 pts · 1y (1 reply)

Snopes should take this opportunity to post once a day that the best way to know if something's true or not is to leave Xitter.

itwasntme223@infosec.pub · 4 pts · 1y

I'm just glad they've got something on the Fediverse so I don't have to go to Xitter.