Well, wouldn't you know it - leopards ate their face!
Klarna Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back
https://futurism.com/klarna-openai-humans-ai-back
https://futurism.com/klarna-openai-humans-ai-back
Well, wouldn't you know it - leopards ate their face!
16 Comments
TheTechnician27@lemmy.world · 83 pts · 1y
OP, for future reference, any post without a source is subject to removal. This is yours: https://futurism.com/klarna-openai-humans-ai-back
There are better sources like the TechRadar one this Futurism article cites, but it's not bad enough to get removed for Rule 2 or anything.
A_norny_mousse@feddit.org · 12 pts · 1y
I thought it was that Klarna thing. I just hope there's more companies that come to similar conclusions.
kautau@lemmy.world · 15 pts · 1y
As long as the companies actually hire people with living wages instead of this
Because they still don’t want to fucking pay people real wages even after realizing the value of real people
A_norny_mousse@feddit.org · 3 pts · 1y
sigh...
And even that is better than outsourcing it to people from a far-away low income country.
But still, fuck the gig economy and forcing people into fake self-emplyment.
It's all so fucked up.
Paddy66@lemmy.ml · 2 pts · 1y
Oops - I thought I had put a link on it 🤦 Fixed now!
grte@lemmy.ca · 35 pts · 1y
"What you end up having is lower quality."
Gosh, who could see such a thing happening? It was totally impossible not to be blindsided by this. Literally nobody, ever, warned that this was likely.
sundray@lemmus.org · 30 pts · 1y
So... how are they feeling about the folks who sold them on the AI in the first place?
BossDj@lemm.ee · 22 pts · 1y
Those fine people are still working day in and day out trying to help me eliminate the awful labor aspect of my company. The pie chart says labor is a big cost for me. I understand pie chart, and I don't like that
atempuser23@lemmy.world · 13 pts · 1y
Crashumbc@lemmy.world · 8 pts · 1y
Depends on the state, some require both parties to know the conversation is being recorded. "I'm recording this call" should be enough.
While it "should" be enough for a company "agent" to tell you the account is paid off. Courts tend to be pro business and there's probably language in the contract about mistakes...
nednobbins@lemm.ee · 3 pts · 1y
I really wonder what a lawyer would think about this.
I did a quick check on the MA laws around it and it says that you need to obtain consent from all parties on the call. It would be interesting if the company tries to argue that its AI would count.
From a legal perspective, recording a call like that may just count as recording yourself.
BlameTheAntifa@lemmy.world · 3 pts · 1y
“Any mistakes we make are always resolved in our favor. Any mistakes you make are also always resolved in our favor.”
nick@midwest.social · 12 pts · 1y
Fuck em.
phoenixarise@lemmy.world · 7 pts · 1y
I hope they get the workers they deserve.
newthrowaway20@lemmy.world · 6 pts · 1y
What company?
blimthepixie@lemmy.dbzer0.com · 6 pts · 1y
IIRC it was Klarna
edgemaster72@lemmy.world · 3 pts · 1y
Have the workforce you paid for