c/talesfromtechsupport · by bizarroland@lemmy.world · 1y

If this seems exaggerated to you then you haven't worked in IT long enough

89 points · 6 comments · view on lemmy.world

6 Comments

27238@lemmy.world · 17 pts · 1y (1 reply)

All it's lacking is blaming "IT Person" for all of the problems.

StopSpazzing@lemmy.world · 6 pts · 1y

And when everything is working perfectly complain about IT department existing.

some_guy@lemmy.sdf.org · 15 pts · 1y (1 reply)

Despite not answering their phone or responding to emails, they’ll still complain if you try to close the ticket.

the_riviera_kid@lemmy.world · 9 pts · 1y

The quickest way for me to get a response to a ticket is to put in the notes "closed due to lack of response".

There is usually somone complaining about it within the hour.

Alexstarfire@lemmy.world · 4 pts · 1y

This happens with far too many IT questions online.

HubertManne@piefed.social · 3 pts · 1y

I have only encountered this with corp to corp really. Individuals I find responsive but tickets from clients its like I ask for details and about half the time they just don't respond.