[SOLVED] Can't watch videos on Amazon - sound works fine but no video

I remember watching films on Amazon Prime used to work just fine but it's been a few months since I watched anything and now, for some reason, it doesn't work anymore.

I hear the sound but there's no video - just black.

I tried Firefox, Opera and Librewolf - same Problem, so I wanted to ask here if the problem could be OS-related.

From the research I've done I found that apparently it could be something to do with hdcp copy protection, but I didn't get any error message in that regard.

Does anyone have an idea how this problem can be fixed?

8 points · 6 comments · view on lemmy.world

6 Comments

mcmodknower@programming.dev · 3 pts · 1y (1 reply)

In firefox you might need to enable playing drm protected content in the settings for that.

icedlattes@lemmy.cafe · 2 pts · 1y

I just checked - it was already enabled. Interesting that it doesn't work on Firefox, Opera and Librewolf but does work on Vivaldi.

thanksforallthefish@literature.cafe · 2 pts · 1y (1 reply)

Try using Chromium and see if it works, it may not either. I had to install google chrome on my wife's laptop but I can't recall if that was for netflix or amazon prime.

Sorry that's a bit fuzzy, yes prime can work on mint, but it may need google chrome

icedlattes@lemmy.cafe · 3 pts · 1y

I just downloaded Vivaldi and here it works :) thank you!

klu9@piefed.social · 1 pts · 1y (1 reply)

I have no problems with Prime in Zen Browser.

icedlattes@lemmy.cafe · 2 pts · 1y

Oh cool, I haven't tried that one yet but will check it out.