Insurer Agrees to Pay Millions for Failing to Fix Errors That Made It Harder for Customers to Get Mental Health Care

https://www.propublica.org/article/emblem-health-ghost-network-settlement-mental-health

EmblemHealth will compensate customers who paid out of pocket for mental health care because they couldn’t secure an appointment with a provider listed as being in-network. It also pledged to take additional steps to fix its provider directory.

76 points · 3 comments · view on lemmy.world

3 Comments

lectricleopard@lemmy.world · 15 pts · 168d

Pennies on the dollar for these fucks.. Each patient is entitled to 3.50, or some similarly pathetic amount, I'd be willing to bet. We act like a million is a lot because we're poor, but they are making money while paying out millions. Thats how much more they have than us.

panda_abyss@lemmy.ca · 6 pts · 168d

“Errors”

fulgidus@feddit.it · 1 pts · 163d

Peanuts.

If the fine doesn't exceede the gain then it's just a possible cost of doing business.