Playing a Delisted Spec Ops the Line

Back in 2018 I played Spec Ops the Line on my Xbox One. I do not remember ever owning the disc version and vaguely remember I bought it for cheap digitally.

I know the game was delisted, but I remember hearing that was just bad news for people who wanted to buy it after the delisting. For those who purchased a license we could continue to download and play it.

Fast forward and I wanted to give it another go so I found it on the store. Store front Spec Ops the Line Page says "You own this game" and I was able to install it to my Xbox Series S. Install looks successful (6.1GB, etc).

When I try to launch the game the Xbox gives me a message "Do you own this game or app?" and to sign in etc. (I am signed in) Tried deleting and reinstalling, etc. Same thing.

Do I need to restore my license or something? When I look at my order history from 2018 I do not see the purchase. However I know I played it (I have unlocked acheevos) and the MS Store says "You own this game" and lets me install.

Any suggestions before I try talking to MS (and probably just being told "Sorry, it is delisted so nothing we can do...?"

5 Comments

ipp0@sopuli.xyz · 1 pts · 132d (4 replies)

Is the device set as your home Xbox? Do you see the game in your Games & Apps -> full library -> owned games?

Neural_drift@lemmy.zip · 1 pts · 130d (3 replies)

I am pretty sure I am on my home Xbox but I didn’t confirm this. I’ll check.

I do not see the game in full library > owned games, but I’m not sure if delisted game would show there? It only shows I own the game when I visit Spec Ops the Line page in the store.

ipp0@sopuli.xyz · 1 pts · 130d (2 replies)

Delisted games that you own are in the list as well. I have Spec Ops: The Line in my list is owned games and it’s installable through there.

Neural_drift@lemmy.zip · 1 pts · 128d (1 reply)

Thanks. I’ve double checked that I am on my home Xbox and tried signing in and out a few times as well as redownloading from Web store but still no luck. Looks like I’ll have to contact MS. Appreciate your replies though.

ipp0@sopuli.xyz · 1 pts · 128d

Good luck! I hope it gets resolved.