Unable to see comments in my community

I have created a community, and made several posts. On one post, I see a comment, and have replied to it. That's the only comment I can see. However, now a friend of mine has joined my community and he can see lots of comments on many posts (he's sent me screenshots to prove it). I can't see any of the comments he can see.

He is on a different instance, (lemmy.world) but that doesn't seem to be the issue, because the one comment I can see is also from a user on lemmy.world, and the comments my friend can see are from both instances. There are even comments from users on sh.itjust.works that I can't see either.

What's going on? Why can't I see comments on my own community and how do I fix it?

If I can't resolve it, I will just have to close the community because it's pointless if I can't see or respond to anything that anyone else says.

And it's just occurred to me that I may not even see replies to this, if there are any. .. so I may never know the answer...

6 points · 12 comments · view on lemmy.world

12 Comments

markeuzu@exploding-heads.com · 2 pts · 3y (2 replies)

Dont you need to connect your fediverse by interacting with other communities to get it started to sync? I am likely completely wrong but I vaguely remember something like that had to happen, and some patience after the initial actions.

downtide@sh.itjust.works · 4 pts · 3y (1 reply)

I haven't started an instance. I've started a single community on sh.itjust.works. I have already been interacting successfully with other communities, it seems to be only the one I made that's having problems. And I don't think it's related to federating, because most of the comments I can't see are from users on my own instance.

It feels very much like a shadowban, except I know it's not, because of that one single comment I can see.

markeuzu@exploding-heads.com · 2 pts · 3y

Interesting, cant help you so heres to hoping a server admin can help you out.

Im new myself to this whole fediverse thing haha.

can@sh.itjust.works · 0 pts · 3y (7 replies)

This probably has something to do with language settings. Make sure neither of you have deselected "undetermined" as a language option.

downtide@sh.itjust.works · 1 pts · 3y (6 replies)

I haven't, but how can I check if the people leaving the comments have/haven't? And how can I get them to change it, if they have, if I can;t reply to them?

can@sh.itjust.works · 1 pts · 3y (5 replies)

What about your community? Does it have a language setting?

I'm still trying to figure the details of the issue out too tbh. I've just found that if I can't reply to a comment it's usually fixed by setting it to english.

What comments do you see? Can you maybe send a screenshot so I'll know if I see the same ones?

downtide@sh.itjust.works · 2 pts · 3y (4 replies)

Here's screenshots of your comments on the three threads:

https://i.gyazo.com/205b9d19a2df806831fcb14a57f105f1.png

https://i.gyazo.com/7b797e0322dc0526ad4d4acc68d79a5f.png

https://i.gyazo.com/ba96262ec24fb6679b15ccb2b418e970.png

The fault seems to be limited to certain threads... which are still showing zero comments for me, but maybe not newer ones?

can@sh.itjust.works · 1 pts · 3y (3 replies)

I have no idea then. Have you tried messaging the admin?

downtide@sh.itjust.works · 1 pts · 3y (2 replies)

I don't even know who the admins are here.

can@sh.itjust.works · 1 pts · 3y (1 reply)

@TheDude

I've passed it along. I'll let you know if I hear anything.

downtide@sh.itjust.works · 2 pts · 3y

Thank you!