Broadband internet experience?

Anybody using Tata play fiber? Just saw on their website that they advertise 99.9% uptime.

Kind of tired of ACT going offline ~1h after a power cut.

2 points · 3 comments · view on lemmy.world

3 Comments

aragon@lemmy.world · 1 pts · 2y (2 replies)

I use ACT but haven't faced such major outage. However when power goes off my router disconnects and rejoins which takes around 5 mins. May be raise an escalation with ACT to see if they can provide power backup to their switch?

boo@lemmy.one · 1 pts · 2y (1 reply)

Yeah, I did call them. They are apparently switching to smaller Li backup batteries, with max backup of 2h.

lokesh@lemmy.world · 2 pts · 2y

Not just in Bangalore, seems like every where else they use some shitty backup to their switches. I have reported them number of times, they changed 2-3 batteries. All of them worked properly for a week and same story in the 2nd week.