Built in speaker issue

Hi,

I just bought a brand new LG Gram. For the 2 minutes that I used Windows, the speakers worked fine. Since I installed pop OS the speakers don't work at all. I even tried reinstalling the whole entire OS and they still aren't working.

Thanks in advance!

https://linux-hardware.org/?probe=e9f8c192f1

12 points · 14 comments · view on lemmy.world

14 Comments

pnutzh4x0r@lemmy.ndlug.org · 3 pts · 2y (11 replies)

This appears to be a common issue with the LG Gram. I found the following thread on the Linux Mint forums:

https://forums.linuxmint.com/viewtopic.php?t=401957

This lead me to an upstream bug report in the sof project (audio firmware):

https://github.com/thesofproject/linux/issues/4363

In this bug report, a user reported running a script that used the hda-verb command to configure the firmware worked around their issue and produced sound. Details about this script can be found on the Fedora forums here:

https://forums.fedoraforum.org/showthread.php?331130-Fixing-ALC298-audio-(no-sound-from-speakers)

Anyway, YMMV with this, but I guess this shows why buying hardware that supports Linux out of the box can make life easier. Good luck!

AmYisraelChai@lemmy.world · 1 pts · 2y (10 replies)

Thank you so so so so much for all this research!!!!!!!!! But it's not letting me move the file to /usr/local/sbin and I also don't understand the step after that. Again, thank you so so much!!!!

pnutzh4x0r@lemmy.ndlug.org · 2 pts · 2y (9 replies)

You may need to use sudo to move the file there since it is a system directory.

Otherwise, if you could provide a screenshot or a paste of the error, we may be able to help you further.

AmYisraelChai@lemmy.world · 1 pts · 2y (8 replies)

Genius! I got it to move but I don't understand the next step, and also the sound still isn't working even though I pressed 'run as program'.

pnutzh4x0r@lemmy.ndlug.org · 2 pts · 2y (7 replies)

To test out the script, you can do sudo /usr/local/sbin/necessary-verbs.sh. See if that works.

If it does, then I can explain about the Systemd unit.

AmYisraelChai@lemmy.world · 1 pts · 2y (6 replies)

This is what I get when I type that command https://paste.sh/LO5_DWqx#lF9KhOFkNlg4x8kiK1DiHKeu

Thanks again so so much!

pnutzh4x0r@lemmy.ndlug.org · 2 pts · 2y (5 replies)

You probably need to install the package with the hda-verb command:

sudo apt install alsa-tools 

After you do that, try to run the script again and see if it works.

AmYisraelChai@lemmy.world · 1 pts · 2y

The script worked ran this time but there's still no sound. :-( Thank you so so so much though, I really appreciate your help! Let me know if you've got any other tricks up your sleeve ;-)

ardent_abysm@lemm.ee · 2 pts · 2y (1 reply)

Did you try the audio troubleshooting from the Pop! Documentation?

https://support.system76.com/articles/audio/

AmYisraelChai@lemmy.world · 1 pts · 2y

Thanks. I went through everything and nothing helped, so i ended up here http://alsa-project.org/db/?f=cfe7c5cf3476caed4ce97187f04e2393aa009385 Thank you to anyone who understands it and can help :-)