rockitude

u/rockitude@lemmy.world
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I use YNAB and I like the product a lot. But I really wish they would rethink their brand voice. “Cheeky” is not the tone I want from the tool where I’m entrusting all my private financial info.

US Airways. They left me stranded at a layover and I nearly missed my grandfather’s funeral. When I asked to be rebooked after waiting three hours in line, they offered me a 10% off coupon for the airport hotel; no refund or credit for the incomplete flight. I eventually found a flight out. It was $2000.