@LettucePrey I usually try to stay away from posts like these, but this one is weird. 12 month warranty is a bit crap, but it's standard. That's at least one thing good about the EU. But it doesn't really matter whether you're four months outside of warranty or two years, you're still out of warranty. I have my fair issues with Valve, but a lot of companies wouldn't even bother offering you a repair in a scenario like this. Are there consumer laws in your country that dictate that you always should be offered that when you're outside of warranty?
Secondly, why would you demand an additional 12 month "guarantee" on the repair, i.e. a new/extended warranty? For something that's already out of warranty? Are there _any_ companies that would ever agree to that? I don't know of any. That's akin to buying a refurbished unit from them, and that unit would _not_ go for a measly $197 in that case.
@LettucePrey I usually try to stay away from posts like these, but this one is weird. 12 month warranty is a bit crap, but it's standard. That's at least one thing good about the EU. But it doesn't really matter whether you're four months outside of warranty or two years, you're still out of warranty. I have my fair issues with Valve, but a lot of companies wouldn't even bother offering you a repair in a scenario like this. Are there consumer laws in your country that dictate that you always should be offered that when you're outside of warranty?
Secondly, why would you demand an additional 12 month "guarantee" on the repair, i.e. a new/extended warranty? For something that's already out of warranty? Are there _any_ companies that would ever agree to that? I don't know of any. That's akin to buying a refurbished unit from them, and that unit would _not_ go for a measly $197 in that case.