ASUS refunds Zenfone buyer for failing to provide bootloader unlock tools as promised [after being sued]

https://www.androidauthority.com/asus-bootloader-unlock-settlement-3431818/

209 points · 17 comments · view on lemmy.world

17 Comments

nexusband@lemmy.world · 22 pts · 2y (3 replies)

Unfortunately, due to ASUS being based in China, we are unlikely to get a response until next week.

So, Taiwan is now China for Android Authority? Good to know, another one to ignore and not visit anymore...

Rambomst@lemmy.world · 12 pts · 2y

They have corrected the article.

Alonely0@mastodon.social · 1 pts · 2y

@nexusband @FragmentedChicken depending who you ask.

Carighan@lemmy.world · 1 pts · 2y
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IllNess@infosec.pub · 19 pts · 2y (12 replies)

Unfortunately, due to ASUS being based in China, we are unlikely to get a response until next week.

Even responses are late. Maybe Asus is using the snail mail for everything. They are going to sending floppy disks with the unlocker next month.

tostiman@sh.itjust.works · 39 pts · 2y (8 replies)

ASUS isnt in China, its in Taiwan

hornedfiend@sopuli.xyz · -11 pts · 2y (2 replies)
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tostiman@sh.itjust.works · 4 pts · 2y

I know what you mean, but I don't think the author meant that

Neon@lemmy.world · 4 pts · 2y

i mean, technically you're correct in that Taiwan officially still is the Republic of China, officially still is in a civil war with the People's Republic of China and still claims to be the rightful government of all of China.

But realistically noone will think of the ROC/Taiwan if we're talking about China. Instead everyone will think of the PRC.

chemicalwonka@discuss.tchncs.de · -37 pts · 2y (4 replies)
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tostiman@sh.itjust.works · 17 pts · 2y (1 reply)

If it looks like a country, functions like a country and behaves like a country, it's probably a country.

lengau@midwest.social · 3 pts · 2y

Maybe they just think an illegitimate group is currently in control of the mainland?

Opafi@feddit.de · 7 pts · 2y
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Manzas@lemdro.id · 5 pts · 2y
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FragmentedChicken@lemdro.id · 25 pts · 2y

It's because timezones. It's already Saturday in Taiwan.

mp3@lemmy.ca · 8 pts · 2y

They are going to sending floppy disks with the unlocker next month.

Nice, time to undust my USB floppy-disk reader.

DoomBot5@lemmy.world · 2 pts · 2y

Or because anyone in China working normal hours already left for the weekend because they're 12+ hours ahead of the US.

AI_toothbrush@lemmy.zip · 11 pts · 2y

Guys how do i sue asus? Also where would i sue? I bought the phone in ireland but live in sweden. I think if enough people sue they gotta do something about it right?

Zak@lemmy.world · 2 pts · 2y (2 replies)

I wonder what their motivation for disabling the unlock tool is. It seems unlikely that will increase profits and it's likely to cost a handful of sales (I'm one of them).

keyez@lemmy.world · 2 pts · 2y (1 reply)

Their initial post and article about this move on the forums was citing security concerns which is baffling especially given how short their support windows are for their devices.

Zak@lemmy.world · 1 pts · 2y

"Security concerns" is so vague as to be meaningless, so I remain puzzled.

keyez@lemmy.world · 1 pts · 2y

Hopefully others are able to get a refund and Asus reverts back to their original position. I got a nothing phone 2 instead of a zenfone 10 which I really wanted because I heard of the news about the reneg before I was able to make a purchase.