Best Buy is shutting down its Samsung repair program

https://www.theverge.com/2024/6/6/24164777/best-buy-ends-samsung-repair-program-geek-squad

101 points · 4 comments · view on lemmy.world

4 Comments

ExtremeDullard@lemmy.sdf.org · 40 pts · 2y (1 reply)

Wow... If even Best Buy figured out those repair programs are designed to appease the regulators who ask for the right to repair but never actually be used, it should tell you how unappealing they are.

Sinful@lemmy.world · 4 pts · 2y

In the cellular industry, customers are sent to BB frequently for repairs or warranty services.

keyez@lemmy.world · 9 pts · 2y

I had a Samsung for the past 4 years and TIL best buy had a Samsung repair program

CaptDust@sh.itjust.works · 1 pts · 2y

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charles3@scribe.disroot.org · 0 pts · 2y

Lol. Just bought a Pixel 6a from them yesterday.