Not getting email notifications

I'm pretty sure I used to get emails when I received a notification, but that hasn't been happening for a while now. I do have the "Send Notifications to Email" checked in my settings and I have verified that my email address is set correctly.

Are email notifications working for others? Can anyone suggest things I should change to get them working?

3 points · 9 comments · view on lemmy.world

9 Comments

reef@lemmy.ca · 3 pts · 2y

If it helps, I have been receiving emails as expected. Most recently yesterday

Curious_Canid@lemmy.ca · 1 pts · 2y (7 replies)

I just realized that I can pinpoint when I stopped receiving notification emails. The last one was on June 5th. I am fairly sure I didn't change anything in my settings at that time.

mp3@lemmy.ca · 2 pts · 2y (6 replies)

I restarted the email service on our instance, I'll monitor the issue on our end. Let me know if it helped.

Curious_Canid@lemmy.ca · 2 pts · 2y (5 replies)

Thank you!

mp3@lemmy.ca · 2 pts · 2y (4 replies)

I received an email from your reply, did you?

Curious_Canid@lemmy.ca · 2 pts · 2y (2 replies)

No, I didn't. It does help to know that it must be something on my end. I still can't think what, but it limits the possibilities and gives me hope that I may be able to fix it.

Thanks!

Shadow@lemmy.ca · 3 pts · 2y (1 reply)

Spam folder?

Curious_Canid@lemmy.ca · 1 pts · 2y

I have checked that. It is not going to the folders for either my mail processor or my email app.

Curious_Canid@lemmy.ca · 1 pts · 2y

I re-enetered my email address into Lemmy, just to make sure I hadn't done something silly. Then I copied and pasted that to send an email to the same address. That email did arrive, so it isn't a problem with the address or the delivery.

I'm not sure what else it could be except for settings. Is there anything I need to have checked beyond "Send notifications to Email"?