How do you properly cancel a service (insurance, telecom) in Switzerland?

Is it true that you can only cancel insurance contracts at the end of a calendar year? Do you need to send a registered letter? When?

For telecom services (mobile, home internet), how can you switch providers without too much downtime and ideally without losing your phone number?

Thank you!

6 points · 2 comments · view on lemmy.world

2 Comments

uhh@lemmy.world · 4 pts · 3y

Read your contract. Termination notice times should be written down in either your contract or the company’s AGB.

xeetzer@feddit.ch · 2 pts · 3y

For mobile, when I switched to Galaxus Mobile (formerly Digitec Connect) they handled the switch and I could choose how it would go. I selected the option to make the switch at the end of my contract with Salt. They sent me the SIM card a bit before the switch and I had to activate it when I lost the Salt covering (I don't remember exactly, but I had less than a day of downtime). There was an option to carry on the phone number.