Verification email never arrived (sh.itjust.works)

I signed up for another account, this time on the sh.itjust.works instance. I signed up probably a couple weeks or maybe even months ago. I tried again to sign in and it's still looking for me to respond to a verification email. I've never received this email and have no way to proceed. I know this is not the exact spot for support on that other instance, but I can't find anywhere closer. Thanks for any help you can provide.

5 points · 6 comments · view on lemmy.world

6 Comments

TrickDacy@lemmy.world · 4 pts · 1y

Did you try shit.does.nt.work ?

Blaze@lemmy.dbzer0.com · 2 pts · 1y
imaqtpie@sh.itjust.works · 2 pts · 1y (2 replies)

DM me the email you used to sign up. I will see if there was an error and resend it.

Bonesince1997@lemmy.ml · 1 pts · 89d (1 reply)

Thank you for your offer. I don't use this account (ml) often and am only now seeing your offer. I am still unable to log in. Would you still be able to help me?

imaqtpie@sh.itjust.works · 1 pts · 60d

Yea if you can DM me the email you used to sign up I can try to resend the verification email.

Jerry@feddit.online · 1 pts · 1y

Are you using an obscure email provider? They may be rejecting the emails based on the domain name or because the IP address was used for spam ages ago.

I run a number of Fediverse servers and rarely, but occasionally, run into a situation where an obscure email provider rejects my server emails out-of-hand as spam. I think in my case it's because the IP address of my server, maybe years ago, before I had it, was used for spamming or something.

Anyway, if you're not using a mainstream email provider, you might try using a different email address.