Patients Furious at Therapists Secretly Using AI

https://futurism.com/patients-furious-therapists-using-ai

157 points · 21 comments · view on lemmy.world

21 Comments

frezik@lemmy.blahaj.zone · 56 pts · 352d (1 reply)

The patient who experienced the latter affront, a 31-year-old Los Angeles man that Tech Review identified only by the first name Declan, said that he was in the midst of a virtual session with his therapist when, upon the connection becoming scratchy, the client suggested they both turn off their cameras and speak normally.

Instead of broadcasting a normal blank screen, however, Declan's therapist inadvertently shared his own — and "suddenly, I was watching [the therapist] use ChatGPT."

"He was taking what I was saying and putting it into ChatGPT," the Angeleno told the magazine, "and then summarizing or cherry-picking answers."

There has got to be some HIPAA issues with that.

mrgoosmoos@lemmy.ca · 21 pts · 352d

yep

this was worse than I thought it would be

I could understand using it as a search tool. but straight up transcribing the session and using responses... that's fucked up

MehBlah@lemmy.world · 25 pts · 352d

Never go back. Report it as a ethics breech and seek to have any license they have revoked.

Treczoks@lemmy.world · 20 pts · 352d (1 reply)

If the therapist really did this, sue him/her to kingdom come for breach of patient confidentiality.

GreenKnight23@lemmy.world · 4 pts · 351d

there's a potential since AI isn't HIPAA compliant.

Iceblade02@lemmy.world · 19 pts · 352d

If I wanted LLM therapy I can get that without paying an absurd surcharge.

recklessengagement@lemmy.world · 17 pts · 352d

This seems like something you could get sued over, if not for misrepresenting your services, then for insurance fraud.

jaemo@sh.itjust.works · 14 pts · 352d (5 replies)

I wouldn't consider any therapy delivered via zoom "therapy".

prole@lemmy.blahaj.zone · 3 pts · 352d (3 replies)

Why not? They all started doing it during COVID, and most still offer it as an option.

jaemo@sh.itjust.works · 4 pts · 351d (2 replies)

It's just my personal preference, and where I think the value in therapy is best found. Maybe it's something as simple as the quality of the sound of someone's voice in a real face to face meeting. Either way, I totally understand the difficulty that COVID made for this to happen, while simultaneously creating the situation in society where many more people needed therapeutic counseling.

I don't mean to undervalue it for anyone else's utility, it might work perfectly well for some.

princessnorah@lemmy.blahaj.zone · 1 pts · 351d (1 reply)

Your original comment absolutely seems to be directed towards everyone, not just your personal preference. I mainly access therapy via video call, because I have a disability and my psychologist's office is an hour each way from my house.

jaemo@sh.itjust.works · 3 pts · 351d

Your original comment absolutely seems to be directed towards everyone

I agree, that's the reason I opted to clarify and acknowledge that I was being too general.

Ibuthyr@feddit.org · 3 pts · 352d

It works well enough if it's an exception. Like once every six sessions or so. It's super important to have face to face meetings though.

paulbg@programming.dev · 6 pts · 351d

why do i need such a therapist in the first place then? like, if i really wanted, i could just ask an LLM by myself💀

ZDL@lazysoci.al · 2 pts · 352d

"Pros". Yes.

treadful@lemmy.zip · 1 pts · 352d (5 replies)

When she asked the therapist about the AI usage, she too owned up — and claimed that she'd used it because she had never had a dog before herself.

Dog?

Also, the article using the em dash just to fuck with us.

Capricorn_Geriatric@lemmy.world · 3 pts · 352d

Everyone knows ChatGPT had a happy growing up with a cute lil doggy at home when he was young. Did you know he was millenial as well? He was born as soon as Clippy died, since that's how reincsrnstion works.

/s

phoenixz@lemmy.ca · 2 pts · 352d (2 replies)

Em dash?

treadful@lemmy.zip · 2 pts · 352d (1 reply)

It was a whole point in the article.

phoenixz@lemmy.ca · 1 pts · 350d

Thanks, caught it on a second read. The em - dash is foreign enough for me that I didn't pick it up

panda_abyss@lemmy.ca · 1 pts · 350d

Em dash is a perfectly reasonable grammatical choice.

I’ll die before letting ai sloppers and shitassed ai detectives take out from me.