TL;DR
- Google has kicked off a new Extended Repair Program for the Pixel 9 Pro and 9 Pro XL.
- The program covers a limited number of Pixel 9 Pro and Pro XL devices with vertical lines on the display or a screen flickering problem.
- Google is offering free display replacements for these phones for up to three years from the original retail purchase date.
15 Comments
DoucheBagMcSwag@lemmy.dbzer0.com · 10 pts · 254d
Avoid a QA issue on a pixel model challenge (level: impossible)
lka1988@lemmy.dbzer0.com · 5 pts · 254d
Pixel 9 Pro XL owner here. I love how there is virtually zero information about this from Google themselves except for this one article.
limerod@reddthat.com · 1 pts · 254d
There's the support page. But, information is sparse and the display must flicker or have a vertical line from bottom to top. A line in any other direction can mean it may not be honored. Plus, liquid damage or any other physical damage.
https://support.google.com/pixelphone/answer/16737524
Alchalide@lemmy.world · 5 pts · 255d
Pixels phones are just bad hardware.
SaveTheTuaHawk@lemmy.ca · 4 pts · 255d
Since Pixel 6. Every fucking version since.
Auli@lemmy.ca · 6 pts · 254d
They have all had issues even before that .
GreenCrunch@lemmy.today · 2 pts · 255d
Do we know if this is something that is present since manufacture or develops over time? Mine doesn't have this issue so far...
limerod@reddthat.com · 1 pts · 255d
You have 3yrs from original retail. Should be enough time to see if yo get this issue just make sure there is no visible damage or dent on your phone. Could make warranty claim difficult.
jnod4@lemmy.ca · 1 pts · 254d
What if I bought it refurbished in uk? How do I find out?
sacbuntchris@lemmy.world · -1 pts · 255d
Goudewup@feddit.nl · 15 pts · 255d
Then your screen won't need replacing
hummingbird@lemmy.world · 8 pts · 255d
Yet
SaveTheTuaHawk@lemmy.ca · 6 pts · 255d
anedotes are pointless. It's a poor QC problem.
The Pixel 9 is famous for battery draining, overheating, camera problems.
isVeryLoud@lemmy.ca · 2 pts · 254d
Indeed. I haven't had issues either (besides keyboard always closing), but that doesn't mean these issues do not exist on some units.
atrielienz@lemmy.world · 1 pts · 255d
Same. My pro 9 is fine. My pixel 8 had the vertical line and they replaced the whole device for free.
SaveTheTuaHawk@lemmy.ca · 4 pts · 255d
My Pixel 6 started bootlooping a week after warranty expired and Google told me to fuck off.
Ok bye Google.