Unable to contact Lemmy admin account due to "account being too new".

Long story short, deleted my account and made this new one. Communities I moderated are still on the instance, and I was hoping to ask to be given moderator perms again by instance admins.

However, attempting to PM admin@lemmy.ca gives me a message stating that I'm unable to message the account as my account is too new or has too low a reputation (most likely the former).

Would it be possible to remove the account age requirement regarding PM'ing the admin account? This seems like it could be a possible deterrent for newer users if they're seeking help and assistance.

4 points · 7 comments · view on lemmy.world

7 Comments

wjs018@piefed.ca · 4 pts · 208d (3 replies)

Your account is old enough now to send private messages. It just prevents accounts that are less than 24 hours old from sending pm's. It is a good idea to exempt messages to a local admin or staff member though from this.

otter@piefed.ca · 3 pts · 207d (2 replies)

It is a good idea to exempt messages to a local admin or staff member though

That would be a helpful feature request :)

I don't think there is a big risk to admins since we can just nuke the account and not approve new registrations if it becomes a problem to us.

wjs018@piefed.ca · 3 pts · 207d (1 reply)

Done! Should be part of 1.7 when it releases.

otter@piefed.ca · 2 pts · 206d

Looks great, thank you! :)

juspie@piefed.ca · 2 pts · 208d (1 reply)

Hey Binzy_Boi! Are you looking for a lemmy.ca admin or piefed.ca? Or both?

otter@piefed.ca · 3 pts · 207d

Both are here now :)

otter@piefed.ca · 1 pts · 207d

Thanks for bringing this up, looks like a Piefed maintainer made note of the issue.

Would you have a list of which accounts you would like us to add to this account?

edit: I made you a moderator on the four communities I saw listed on your old account. I also made you the owner of the three that had no other mods.