I've complained 2 times via the form and once via email directly, and proton doesnt even respond, I deleted my email thinking I was removing it from my device, wanted to restore it and I can't get a response for shit, I'm this close to deleting my main account cause this is some bullshit, you dont need 4 days to check your email as a whole ass company
5 Comments
the_swagmaster@lemmy.zip · 5 pts · 115d
They are much less likely to reply here. If your talking about deleting an email alias, I don't think they can recover that far as I'm aware
snowydroopz@lemmy.world · 1 pts · 115d
No, actual email, 2nd account I made
BCsven@lemmy.ca · 2 pts · 114d
Their system lets you have multiple true email addresses if you are on a paid plan. But if you deleted the email address, I don't think you will ever get it back. They tout zerokey encryption, etc. I would assume that data is totally gone/scrubbed upon deletion.
snowydroopz@lemmy.world · 1 pts · 114d
They responded like 3 days after i submitted the form, got my account back
BCsven@lemmy.ca · 1 pts · 114d
Wow, awesome!