Received my PT2 last Friday and today (Monday) it fell apart.
Opened a support request. We'll see what comes of it.
And just to clarify, it still works fine. It's just the sticky tape that holds the screen that gave out. Glad I didn't take it into the shower.
On the plus side, I guess the battery is user-replaceable now.
Update:
A representative replied to my email, asked for a photo of the serial number and then asked me to file a bug report.
In order to do that I had to create an account, which regrettably can only be done by linking an Apple, Google or GitHub account.
So now I'm waiting for a response on the bug report.
Update 2: Replacement watch is on the way.
Last update:
Replacement has arrived.
8 Comments
Devconsole@sh.itjust.works · 7 pts · 70d
Do you mind updating us here with the results?
Chais@sh.itjust.works · 4 pts · 70d
Will try to remember.
lankydryness@lemmy.world · 4 pts · 70d
Yea I would like to hear more too. I’m still waiting for my PT2
Chais@sh.itjust.works · 2 pts · 60d
So after some waiting time the replacement has arrived. See edited post for a little more detail.
Devconsole@sh.itjust.works · 1 pts · 55d
Thank you!
CodingCarpenter@lemmy.ml · 2 pts · 70d
That is some truly rotten luck. Mine has been fantastic though. I’ve only had it for a day or two. Hopefully they solve the issue for you.
bravesilvernest@lemmy.ml · 1 pts · 70d
Hot damn! My PT Core has been excellent, but I was waffling hard on if I should have gone for the PT2. Guess for the moment I chose well 🫠
everett@lemmy.ml · 2 pts · 70d
My condolences in advance for your buttons.