I’m trying to make a new account on lemmy.ml because lemmy.zip is now blocked in the uk and i want a new username. Whenever i try to make a new account i get ‘user_already_exists’ even when i use an email address that i haven’t tried before. I also tried the hello@lemmy.zip email but no reply. Who can i contact to get my account?
9 Comments
davel@lemmy.ml · 7 pts · 24d
Uh… what is happening in the UK?
JupiterRowland@sh.itjust.works · 2 pts · 18d
UK Online Safety Act.
As in, every Brit who wants to use any kind of online service must prove that they're 18+ IRL. Not just by clicking a checkbox. That isn't sufficient. But by sending a copy of their ID or passport to the admins.
Option #1: As an admin, demand all your UK users send in rock-solid proof that they're 18+ IRL and ban those who don't.
Option #2: As an admin, save yourself the hassle and IP-block the UK.
Option #3: As an admin, save yourself all this hassle, don't do jack $#!§ and risk the UK declaring your service illegal by UK laws and blocking both your domain and your IPs.
Lemmy.zip chose option #2.
Cricket@lemmy.zip · 3 pts · 24d
‘user_already_exists’ sounds like maybe the username is already in use, not the email address. Try to visit lemmy.ml/u/(the username you're trying to use) to confirm if a profile by that name already exists on that server.
smallredearth@lemmy.zip · 2 pts · 23d
Ok, thank you
Cricket@lemmy.zip · 1 pts · 23d
You're welcome.
kuiskaaja@lemmy.ml · 2 pts · 24d
have u tried registering without an email?
i didn't enter an email and they let me in just fine :)
smallredearth@lemmy.zip · 3 pts · 24d
Thanks. Can you add an email later? For password resets
kuiskaaja@lemmy.ml · 2 pts · 24d
most likely, there's an option for it in the settings
changing display name doesn't work at least for me so i'm not 100% sure if all the settings in the menu are enabled
smallredearth@lemmy.zip · 2 pts · 24d
Ok, thanks