Graham Cluley

u/gcluley@mastodon.green
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@jaark@infosec.exchange
In the report, it says that Woldbye expressed "his deep regret at not being contactable during the night of the incident."

Well, he's learnt the lesson now I guess.

Put the crisis plan together - and then make sure you've considered the possible ways it could go wrong. Prevent what's possible to prevent, and think of ways to handle the "what ifs" which might arise in those early hours of a serious incident.

@jaark@infosec.exchange I'm completely sympathetic with that point of view. One would like to think that teams are empowered, and delegation of responsibilities were in place.

But it's equally possible that the "ultimate crisis situation" (ie "we have to shut down the entire airport") did have an agreed procedure, and that it was that Heathrow's grande fromage had to be informed and give the green light, regardless of whether he was in his pyjamas or not.