pikmeir

u/pikmeir@lemmy.world
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They want to help but will hurt you and many others unintentionally. Someone holding out a red fire poker when you're stuck in quicksand. They do mean well though.

As someone who's been here since the beginning of the whole Reddit debacle you are correct. That's been their posting style from as far as I can remember.

I had a similar thing happen with Best Buy. I ordered a laptop which showed as "delivered" but never arrived. In fact I was at home the whole day they claimed it was delivered and nobody even came. Best Buy had no proof it was delivered other than a tracking number, and wouldn't send me a new one or refund me. The employee on the phone told me to just call the police and report it as stolen. I escalated it to a supervisor and asked them to listen to the original conversation, and explained that it's not my responsibility to get the laptop - it's their responsibility to ship it to me. I also at the same time disputed it with my credit card. The end result was someone at Best Buy calling me back and apologizing for the employee's mistake, and my credit card company saying they refunded my money, as well as telling me I could keep the laptop if it ever arrived later. So it ended up working out. I just had to escalate it and be the squeaky wheel.