T-mobile customer support is a dumpster fire

Anybody else have consistently awful experiences with them? They used to be good maybe 10 years ago but since then, every experience I've had with them from mobile to home Internet has just been fucking terrible!

8 points · 5 comments · view on lemmy.world

5 Comments

reddig33@lemmy.world · 4 pts · 2y (5 replies)
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shortwavesurfer@monero.town · 1 pts · 2y (2 replies)

But then we would not have n41. Sure it comes with its issues, but damn has it been good for the overall network.

reddig33@lemmy.world · 1 pts · 2y (1 reply)
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shortwavesurfer@monero.town · 1 pts · 2y

Not fun. My guess would be tower work or network config changes.

reddig33@lemmy.world · 1 pts · 2y
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_haha_oh_wow_@sh.itjust.works · 0 pts · 2y

No, they sucked even before then but I would agree they're worse post-merger.

AlecSadler@lemmy.ml · 2 pts · 2y

Legeres-era not too shabby.

Now...makes me want to run. But oddly enough T-Mobile has the best coverage in my area :/

AngryAnusHornets@lemmy.world · 2 pts · 2y
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ThirdNerd@lemmy.world · 1 pts · 2y
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shortwavesurfer@monero.town · 1 pts · 2y

Actually, no. They have been able to fix my problems quickly the few times i have needed them. Then again though i have never had any customer service close to what Ting offered.