Roku and TCL are being sued for allegedly bricking smart TVs with bad updates

https://www.androidauthority.com/roku-tcl-sued-for-bricked-smart-tvs-3663179/

118 points · 25 comments · view on lemmy.world

25 Comments

one_old_coder@piefed.social · 13 pts · 92d (5 replies)

I have worked on TCL TVs in the past. It's the worst piece of shit I have ever seen. TVs running Linux with the oldest kernels, and the worst scripts to boot this piece of shit. It doesn't surprise me that they have bad updates.

The worst I have seen: when the display is freezing for a few seconds, it means that the gstreamer pipeline has crashed big time, and the TV is literally rebooting to pretend that "something is happening."

Also they make TVs for Toshiba and maybe more. Don't buy Toshiba TVs, it's Chinese bash scripts behind. Have fun somehow if you get one of those.

Psychodelic@lemmy.world · 9 pts · 92d (1 reply)

That's unfortunate. I used two TCLs at a gf's house and they were the fastest things I've ever used. I was able to push any button and control the menu in like less than 2 seconds after booting.

Here's hoping they can get the updates figured out. I'm thinking they'd be my next TV, tbh

tuxiqae@lemmy.dbzer0.com · 5 pts · 91d

Probably not booting, but woken up from sleep

genau@europe.pub · 7 pts · 92d

Tbh there will be nothing but Chinese left in a few years. This year even Sony is exiting the market.

possiblylinux127@lemmy.zip · 6 pts · 92d

They honesty aren't that bad considering

You should see their competitors

thesohoriots@lemmy.world · 3 pts · 92d

A Costco employee pushed TCL when I was looking at TVs. They had better specs on paper, were bigger, brighter, more pixels etc per dollar, and I’m sure they move a lot of units because of that. Bummer.

kandoh@reddthat.com · 4 pts · 92d

Hmm, my TCL Roku died in January. Had it since 2017

bmpvy@piefed.social · 3 pts · 92d (17 replies)

damn I just bought one of these for my kid. is there a solution yet?

mereo@piefed.ca · 7 pts · 92d (1 reply)

Get yourself an Apple TV and use your TV as a dumb terminal.

homes@piefed.world · 3 pts · 92d

That’s what I do. I love my Apple TVs. Never connected to TCL to the Internet.

Arcane2077@sh.itjust.works · 1 pts · 92d (14 replies)

What do you need to update your tv for?

plantfanatic@sh.itjust.works · 2 pts · 92d (13 replies)

New streaming apps for one.

Arcane2077@sh.itjust.works · 0 pts · 92d (12 replies)

If you’re really considering possibly (probably) worsening the performance of your tv just to download Peacock, might I suggest you buy a $20 streaming stick instead? They can all get Peacock

plantfanatic@sh.itjust.works · 1 pts · 92d (11 replies)

A streaming stick that also need updates and just moves the problem you mean?

Mine needs to be updated so I can continue using Kodi. If I use a stick with Kodi, same shit needs to be done regardless.

drcobaltjedi@programming.dev · 3 pts · 92d (10 replies)

Not the person you're replying to, but if a bad update hits the streaming stick you're out a $20 streaming stick not a few hundred dollar TV. Sure the problem has moved but the damage from being moved is a lot more manageable than it was before.

plantfanatic@sh.itjust.works · -1 pts · 92d (9 replies)

At that point I’ll hook something else up.

The point is convenience, not adding a bunch of other extra steps and failure points.

What if the hdmi port fails? Then you’re gonna be glad you’ve got the tv instead.

drcobaltjedi@programming.dev · 1 pts · 92d

I have nwver had an hdmi port fail. How often are you shoving things into it to break?