The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.
With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”
15 Comments
Sciaphobia@sh.itjust.works · 71 pts · 352d
I would wager the instability is intentional. Prevent cancelations for some time, and a non zero amount of people will not attempt the cancelation again later.
HertzDentalBar@lemmy.blahaj.zone · 20 pts · 352d
It would be amazing if it was the case. I think that would break a bunch of rules in a number of countries.
otter@lemmy.ca · 20 pts · 352d
Until the US threatens those countries if they consider enforcing the rules
rumba@lemmy.zip · 3 pts · 350d
plausible deniability.
HejMedDig@feddit.dk · 17 pts · 352d
That would definitely be a good way to mitigate a mass exodus.
scrubbles@poptalk.scrubbles.tech · 11 pts · 352d
which even then proves that it's getting to them
halcyoncmdr@lemmy.world · 9 pts · 352d
Hanlon's Razor would seem to apply here. Never attribute to malice that which is adequately explained by stupidity.
Most likely the system that handles cancellations simply isn't designed for a large number of simultaneous transactions. That's simply not a system you would design or prioritize around guaranteed uptime.
BremboTheFourth@piefed.ca · 4 pts · 351d
Hanlon's razor is almost completely arbitrary and should only be applied in a vacuum. It's about giving people the benefit of the doubt, not many-billions-of-dollars corporations
halcyoncmdr@lemmy.world · 5 pts · 351d
You've clearly never worked in any sort of IT environment.
nucleative@lemmy.world · 1 pts · 352d
BurgerBaron@piefed.social · 27 pts · 352d
I hope it's actually a significant percentage, headlines and social media comment sections can give a different impression than reality sometimes.
LainTrain@lemmy.dbzer0.com · 17 pts · 351d
"Crashes" - taken offline more like.
TeddE@lemmy.world · 7 pts · 351d
I'll split the difference with you. Let's say hosted on systems deliberately not designed to handle such a load.
robolemmy@lemmy.world · 9 pts · 352d
Gosh, how convenient for them that it “crashed.” It would be a shame if they totally can’t figure out how to fix it until the hoi polloi get distracted by the next news cycle
418_im_a_teapot@sh.itjust.works · 7 pts · 351d
I wasn’t dissuaded.
handsoffmydata@lemmy.zip · 0 pts · 350d
Verizon rubbing its hands together hoping its customers with grandfathered free Disney+ plans get caught up in the culture war and cancel their free plan.