Just wait until your company shuffles to the next top 3 platforms over the next few years and eventually settles on some shitty Microsoft product because the execs got a handyJ.
They are already sucking at Microslop's AI-encrusted teat. It's a major UK university, and there used to be a mix of systems, with a lot of really good functional software written in-house. Over the past decade, as they have been retired, they were replaced with MS-based turd-rolled-in-glitter ecosystems that drive me up the wall. The old stuff wasn't pretty, but it worked and did all you needed and no more. It now feels like some sort of Rube Goldberg machine with fireworks.
Yeah so this isn’t gonna fly in any way, shape, or form. All of that will be cited by companies who are users as trade secrets and proprietary internal documentation. This is a great way for them to force their userbase away from their products.
So, yeah… bold move, cotton. Let’s see how it plays out.
Especially for a glorified ticketing system and wiki. There are multiple open source options that work just as well... and don't spy on you. May I suggest BugZilla and TWiki?
My Jiras are going to train the clanker wrong. And not on purpose, they are just blank descriptions with due dates that are bookmarks for projects. Clankers can't even handle sarcasm, good luck with inference of unprovided details.
ServiceNow is a fairly correct embodiment of ITIL principles. And ITIL is shit, based on the false assumption that IT service is a cost center and conservation of service-staff resource always takes precedence over productivity and customer satisfaction.
Its internal model of IT services and how they relate to business functions is also defective and unmaintainable.
I have. I quit after it was decided our department should migrate to it. Half a year later I heard everything is on fire and the SNow migration was paused indefinitely.
SNOW is a beast of a platform that requires a team of skilled engineers to set up properly. 90% of companies don't hire those engineers and then do a surprisedPikachu.jpg when everything's on fire.
But I did work at a company that had those engineers once, and I'm still in awe at how excellent that system can be.
Yeah, we didn't have those... We had one guy with prior experience of working in SNow on our team, none on the implementers' team. He called the chaos and boy was he right. For reference, it was a company with 1000 people which were supposed to get SNow since the parent company wanted it (in total 20k people IIRC across all subsidiaries). No one thought to think that an agile software house required quite a lot of changes to the SNow setup to fit in together with all the old-school waterfall people it was designed for.
guaranteed any company worth more than a handful of salt does not want this. my company would throw a library of books at them for using data in any way that isn’t 100% explicit. for the longest time they blocked me from running Ollama on my laptop cuz the lawyers didn’t understand how neural networks work and thought i was exfiltrating data.
this is only going to hurt companies that probably shouldn’t be using Atlassian products anyway (ie any company with more agility than a boomer era corporate dinosaur)
guaranteed any company worth more than a handful of salt does not want this. my company would throw a library of books at them for using data in any way that isn’t 100% explicit.
The issue with this is that it puts the onus of social responsibility on the free market. We know that the market is largely apathetic and uninformed.
Funny, I remember first using Atlassian almost 20 years ago and finding both JIRA and Confluence amateurish, inconsistent dog's breakfasts. It's a bad idea to let your business IT people whoose your dev tools.
The best part about using reddit is that LLMs don't understand sarcasm or spamming meme, which are a significant portion of reddit comments. There are so many John Backflip level trolling memes out there.
I love when Ai is trained on PHI lol. I hope this becomes a HIPAA nightmare. My company puts limited phi into Jira when a ticket is required to fix a record, I'm sure many others do the same.
34 Comments
meme_historian@lemmy.dbzer0.com · 128 pts · 120d
Good thing they forced everyone into their cloud service and EoL'd on-prem installs so they now have a nice captive user base to abuse 🙃
tidderuuf@lemmy.world · 6 pts · 120d
Job security for Platform Engineers go brrrrrrrrrt!
mrbn@lemmy.ca · 84 pts · 120d
What a trash company (Atlassian)
hendu@lemmy.dbzer0.com · 35 pts · 120d
Always has been.
PostaL@lemmy.world · 3 pts · 120d
🧑🚀🔫🧑🚀
Naich@piefed.world · 24 pts · 120d
I have to use Jira at work. It's fucking awful.
tidderuuf@lemmy.world · 9 pts · 120d
Just wait until your company shuffles to the next top 3 platforms over the next few years and eventually settles on some shitty Microsoft product because the execs got a handyJ.
Naich@piefed.world · 6 pts · 120d
They are already sucking at Microslop's AI-encrusted teat. It's a major UK university, and there used to be a mix of systems, with a lot of really good functional software written in-house. Over the past decade, as they have been retired, they were replaced with MS-based turd-rolled-in-glitter ecosystems that drive me up the wall. The old stuff wasn't pretty, but it worked and did all you needed and no more. It now feels like some sort of Rube Goldberg machine with fireworks.
isVeryLoud@lemmy.ca · 1 pts · 118d
Nah, it will be because Microsoft threw it into 365 "free of charge".
gravitas_deficiency@sh.itjust.works · 66 pts · 120d
Yeah so this isn’t gonna fly in any way, shape, or form. All of that will be cited by companies who are users as trade secrets and proprietary internal documentation. This is a great way for them to force their userbase away from their products.
So, yeah… bold move, cotton. Let’s see how it plays out.
nymnympseudonym@piefed.social · 37 pts · 120d
Especially for a glorified ticketing system and wiki. There are multiple open source options that work just as well... and don't spy on you. May I suggest BugZilla and TWiki?
dtrain@lemmy.world · 52 pts · 120d
Well, I only use AI to write my Jira stories and Confluence wiki pages, so jokes on them
CerineArkweaver@lemmy.dbzer0.com · 6 pts · 120d
Saaaaame lol
ChicoSuave@lemmy.world · 39 pts · 120d
My Jiras are going to train the clanker wrong. And not on purpose, they are just blank descriptions with due dates that are bookmarks for projects. Clankers can't even handle sarcasm, good luck with inference of unprovided details.
ZoteTheMighty@lemmy.zip · 32 pts · 120d
And here I thought Jira couldn't possibly be worse than it already was.
acosmichippo@lemmy.world · 17 pts · 120d
ever had to use servicenow?
phutatorius@lemmy.zip · 3 pts · 120d
ServiceNow is a fairly correct embodiment of ITIL principles. And ITIL is shit, based on the false assumption that IT service is a cost center and conservation of service-staff resource always takes precedence over productivity and customer satisfaction.
Its internal model of IT services and how they relate to business functions is also defective and unmaintainable.
VonReposti@feddit.dk · 2 pts · 120d
I have. I quit after it was decided our department should migrate to it. Half a year later I heard everything is on fire and the SNow migration was paused indefinitely.
Alaknar@sopuli.xyz · 0 pts · 120d
SNOW is a beast of a platform that requires a team of skilled engineers to set up properly. 90% of companies don't hire those engineers and then do a surprisedPikachu.jpg when everything's on fire.
But I did work at a company that had those engineers once, and I'm still in awe at how excellent that system can be.
VonReposti@feddit.dk · 2 pts · 120d
Yeah, we didn't have those... We had one guy with prior experience of working in SNow on our team, none on the implementers' team. He called the chaos and boy was he right. For reference, it was a company with 1000 people which were supposed to get SNow since the parent company wanted it (in total 20k people IIRC across all subsidiaries). No one thought to think that an agile software house required quite a lot of changes to the SNow setup to fit in together with all the old-school waterfall people it was designed for.
chrash0@lemmy.world · 28 pts · 120d
guaranteed any company worth more than a handful of salt does not want this. my company would throw a library of books at them for using data in any way that isn’t 100% explicit. for the longest time they blocked me from running Ollama on my laptop cuz the lawyers didn’t understand how neural networks work and thought i was exfiltrating data.
this is only going to hurt companies that probably shouldn’t be using Atlassian products anyway (ie any company with more agility than a boomer era corporate dinosaur)
InternetCitizen2@lemmy.world · 10 pts · 120d
The issue with this is that it puts the onus of social responsibility on the free market. We know that the market is largely apathetic and uninformed.
randamumaki@lemmy.blahaj.zone · 26 pts · 120d
Oh, piss off with this bs...
thoralf@discuss.familie-will.at · 24 pts · 120d
20 years ago Atlassian was a dynamic and pretty cool company.
JIRA was fun to use and in Confluence you could edit pages in markup directly.
It's gone downhill ever since.
Now Atlassian is just another slop fest and I hope that people finally leave this crap behind.
phutatorius@lemmy.zip · 4 pts · 120d
Funny, I remember first using Atlassian almost 20 years ago and finding both JIRA and Confluence amateurish, inconsistent dog's breakfasts. It's a bad idea to let your business IT people whoose your dev tools.
Bonje@lemmy.world · 13 pts · 120d
Enterprise users can opt-out. They just did the same thing Microslop did with GitHub.
o_oli@lemmy.world · 18 pts · 120d
I suppose these things have to be opt-out because if they were opt-in then literally nobody would do it. Which is quite telling really isn't it lol
nymnympseudonym@piefed.social · 9 pts · 120d
Just like the advertising model. Pay us with subscription money, or pay us with all the data we can scrape from you.
burt@programming.dev · 12 pts · 120d
I've seen some trash human written stories and confluence pages. it is going to hilarious to the the slop generated based on those.
WaxRhetorical@lemmy.world · 11 pts · 120d
As opposed to what is otherwise one of the LLMs largest databases, Reddit? 😅
snooggums@piefed.world · 4 pts · 120d
The best part about using reddit is that LLMs don't understand sarcasm or spamming meme, which are a significant portion of reddit comments. There are so many John Backflip level trolling memes out there.
phutatorius@lemmy.zip · 3 pts · 120d
And a huge proportion of Reddit content is bot-generated, so it's bots training LLMs: the Inhuman Centipede.
I just wish that malignant bubble would burst already.
Xella@lemmy.world · 3 pts · 120d
I love when Ai is trained on PHI lol. I hope this becomes a HIPAA nightmare. My company puts limited phi into Jira when a ticket is required to fix a record, I'm sure many others do the same.
uberdroog@lemmy.world · 2 pts · 120d
Maybe some day they will ten a profit