Despite long customer wait times, Rogers quietly cuts front-line telco service jobs

https://www.cbc.ca/news/gopublic/rogers-customer-service-layoffs-9.7272931

39 points · 3 comments · view on lemmy.world

3 Comments

Reannlegge@lemmy.ca · 7 pts · 35d

AI will save Rogers, Bell, and Telus customers soon I am sure of it! I say on my high horse of being a Sasktel customer.

TheAgeOfSuperboredom@lemmy.ca · 3 pts · 35d

Job creators

iocase@lemmy.zip · 2 pts · 35d

National telecom monopoly cuts costs and degrades service because they should be nationalized