Massive Verizon outage — live updates and what to do with iPhone in SOS

https://www.tomsguide.com/phones/live/massive-verizon-outage-live-updates-and-what-to-do-with-iphone-in-sos

Outside of Cincinnati and noticed I had no service around 11am. Started checking around ant it seems it's pretty widespread.

67 points · 21 comments · view on lemmy.world

21 Comments

Myxomatosis@lemmy.world · 15 pts · 1y (3 replies)

Verizon should prorate the bills of all people who have lost coverage during their screw-up. I just paid my bill today and this pisses me off.

halcyoncmdr@lemmy.world · 3 pts · 1y (2 replies)

Ah yes, a prorated $3 credit at best. Based on a $90 service bill divided by 30 days.

Most likely they'll instead give you a coupon for something in a Verizon-owned app you don't use, if anything.

Myxomatosis@lemmy.world · 2 pts · 1y (1 reply)

Of course. And if it’s the other way around and a normal person misses a bill by a few days, they’re charged late fees.

halcyoncmdr@lemmy.world · 2 pts · 1y

Haven't used Verizon personally, but back in the day Sprint gave a 10 day grace period before charging late fees, even if the documentation said differently at times.

NineMileTower@lemmy.world · 13 pts · 1y

"Can you hear me now?"

No. No you cannot.

spankmonkey@lemmy.world · 8 pts · 1y

It has been out here in Kansas for close to 3 hours.

Zorsith@lemmy.blahaj.zone · 8 pts · 1y (4 replies)

I have weirdly had zero issues on Verizon today. Android (samsung) also Ohio.

Flying_Hellfish@lemmy.world · 3 pts · 1y

Of the 6 people I've talked to today with Verizon service in my area, 1 person has the SOS/No bars on their phone. The last couple of outages, that was me so I know how they feel

Kit@lemmy.blahaj.zone · 1 pts · 1y (1 reply)

Seems like only iPhones are impacted? Totally fine in my area on Android and all of my neighbors have SOS.

EmpathicVagrant@lemmy.world · 1 pts · 1y

No issues reported by my circle of Apple folks on Verizon, could be in cascading waves or spotting effects on some users but not others

CmdrShepard42@lemm.ee · 1 pts · 1y

It's not just Ohio. I'm on the west coast and the outage is happening here too.

CatsGoMOW@lemmy.world · 6 pts · 1y (3 replies)

Welp, guess that explains why mine has been in SOS basically all day so far.

dmtalon@infosec.pub · 4 pts · 1y (2 replies)

Ya, I went for a walk and had my phone/ear buds in and as soon as I got away from the house it stopped working. Tried toggling airplane mode, and rebooting, no luck. When I got back I had a msg from my wife asking if I'd changed our verizon service.

andrewta@lemmy.world · 4 pts · 1y

Changed the service? No

Changing things in life? Yes. On a side note honey, you are off the service plan. Also we are getting a divorce.

CatsGoMOW@lemmy.world · 3 pts · 1y

Weird part is that mine is SOS at home, but my wife’s phone seems fine at work ~20 miles from here. Not sure if it’s because the cell tower(s) there are unaffected or if it is because our phones are different models.

LostXOR@fedia.io · 5 pts · 1y
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vegeta@lemmy.world · 5 pts · 1y

adarza@lemmy.ca · 4 pts · 1y

they suck so bad around here the last couple years, it'd be hard to tell if it's a 'widespread' outage or just the local 'norm'. (ours is working right now, but an hour east of here it's not).

Rixonomic@lemmy.world · 1 pts · 1y

Outage affecting southern california. Haven't had service since 8:00am Pacific.

WindyRebel@lemmy.world · 1 pts · 1y (2 replies)

Verizon in the Chicago area here. Been on SOS all day since 9 something this morning. Tried the network reset and it did nothing.

My wife’s phone on our plan has a bar. We both have iPhone 15 Pros. It’s been about 7 hours now without service. Hopefully it’s fixed by tonight.

acxyzzy@lemmy.world · 2 pts · 1y (1 reply)

I’m in the same area and have the same phone. It just came back online about 15 mins ago.

WindyRebel@lemmy.world · 2 pts · 1y

Nice! Here’s hoping I am soon, as well! Still showing SOS for me at 4:30pm.

Edit: got service back around 5pm