Lots of really cynical replies in here. I understand why but IMO it's a bit unfair.
There is no question in my mind that places like Kickstarter are beholden to the rules of payment processors. Shit, even the marijuana industry is booming like gangbusters, but they still can't accept credit or debit card payments directly (only ATM-at-POS debit) because marijuana remains illegal federally and the payment processors, who handle interstate financial transactions, flatly refuse to cross that line.
So I do believe that their relationship with Stripe was the primary source of friction and the impetus for the new rules.
And the fact is, companies are going to make mistakes sometimes with these types of things. We need to be loud when the mistakes happen, but accepting when they do the right thing in response to blowback. I'm really not sure what more KS could have done, once the rule change has already happened, to make things right. They rolled back the policies, accepted responsibility, and were transparent about why it happened. Other than "never make a mistake, ever" what more could we ask for?
This is exactly the type of apology and transparency I want to see when mistakes are made.
I don't know what they'll do next - hopefully start working on a different payment processor option - but I won't be surprised if it leads to increased platform costs if Stripe is the cheapest option that meets their needs.
Ouch, I guess I’ve triggered you. Apologies. I believe your previous post is in violation of Rule 1, but hey I get it. Life’s busy and it’s easy to get caught up in and forget civility and respect. I’ll block you in a bit and you can continue on your way.
Sadly not working with a payment processor is a much bigger liability. It's nearly impossible to sell things online without one, and there are only a few choices due to how hard it is to get a new one off the ground (you need experts in financial regulation for every area you serve, and finance laws can vary widely even between neighboring cities, let alone countries). This lack of other options gives payment processors an outsized influence on the businesses they serve.
25 Comments
aeronmelon@lemmy.world · 68 pts · 87d
“Oops, we started losing money. NOW we regret our actions.”
neatchee@piefed.social · 42 pts · 87d
Lots of really cynical replies in here. I understand why but IMO it's a bit unfair.
There is no question in my mind that places like Kickstarter are beholden to the rules of payment processors. Shit, even the marijuana industry is booming like gangbusters, but they still can't accept credit or debit card payments directly (only ATM-at-POS debit) because marijuana remains illegal federally and the payment processors, who handle interstate financial transactions, flatly refuse to cross that line.
So I do believe that their relationship with Stripe was the primary source of friction and the impetus for the new rules.
And the fact is, companies are going to make mistakes sometimes with these types of things. We need to be loud when the mistakes happen, but accepting when they do the right thing in response to blowback. I'm really not sure what more KS could have done, once the rule change has already happened, to make things right. They rolled back the policies, accepted responsibility, and were transparent about why it happened. Other than "never make a mistake, ever" what more could we ask for?
This is exactly the type of apology and transparency I want to see when mistakes are made.
I don't know what they'll do next - hopefully start working on a different payment processor option - but I won't be surprised if it leads to increased platform costs if Stripe is the cheapest option that meets their needs.
drewaustin@piefed.ca · -10 pts · 87d
What are talking about? Marijuana isn’t illegal federally.
https://www.justice.gc.ca/eng/cj-jp/cannabis/
neatchee@piefed.social · 36 pts · 87d
Kickstarter is a US company. Stripe is HQ'd in California. We are clearly discussing American financial regulations and payment processing.
chloroken@lemmy.ml · 17 pts · 86d
It's nice to see some Canadian exceptionalism out in the wild.
DerisionConsulting@lemmy.ca · 5 pts · 86d
This post is on lemmy.ca, so it should be safe to assume that it referred to the Canadian Government
drewaustin@piefed.ca · 10 pts · 86d
Apologies, I saw a post in a community on lemmy.ca and foolishly presumed that its default view wasn’t one of Americentrism. Silly me I guess.
neatchee@piefed.social · 6 pts · 86d
it's not Americentric to discuss American law impacting two American companies by making comparisons to other American industries.
You're stirring the pot for no reason other than to thumb your nose at Americans
drewaustin@piefed.ca · 2 pts · 86d
Ouch, I guess I’ve triggered you. Apologies. I believe your previous post is in violation of Rule 1, but hey I get it. Life’s busy and it’s easy to get caught up in and forget civility and respect. I’ll block you in a bit and you can continue on your way.
neatchee@piefed.social · 1 pts · 86d
Triggered? 😂 I'm just trying to help you understand why things turned out this way for you. But sure, go off, king.
lobut@lemmy.ca · 2 pts · 86d
Welcome to the Fediverse! :D
I joke, but I've made the same mistake too.
jaycifer@lemmy.world · 1 pts · 86d
That’s a fair presumption to make, in this case it’s just that Canadian gaming is being affected by US law.
Washedupcynic@lemmy.ca · 3 pts · 86d
It is federally illegal in the United States of America.
ActualGrapesTasteGreen@piefed.zip · 20 pts · 86d
Working with Stripe sounds like a liability
Quetzalcutlass@lemmy.world · 7 pts · 86d
Sadly not working with a payment processor is a much bigger liability. It's nearly impossible to sell things online without one, and there are only a few choices due to how hard it is to get a new one off the ground (you need experts in financial regulation for every area you serve, and finance laws can vary widely even between neighboring cities, let alone countries). This lack of other options gives payment processors an outsized influence on the businesses they serve.
jaselle@lemmy.ca · 16 pts · 86d
I hate that this sounds like an LLM to me, given that a human could totally have written this too.
KairuByte@lemmy.dbzer0.com · 5 pts · 86d
AI always talks in PR speech unless explicitly (or contextually) told not to.
otp@sh.itjust.works · 14 pts · 87d
Feels a bit AI-written
snoons@lemmy.ca · 34 pts · 87d
My immediate reaction was corpo-speak, but probably the same thing these days.
breakingcups@lemmy.world · 11 pts · 87d
Yeeyup
neatchee@piefed.social · 14 pts · 87d
This is a bad take IMO. I've literally written that phrase myself in emails at work multiple times. 🤷♀️
iamthetot@piefed.ca · 5 pts · 87d
AI was trained on real humans' writing, and now all those humans get accused of writing like AI. It's so infuriating.
GeeDubHayduke@lemmy.dbzer0.com · 4 pts · 87d
And you just freely admit you're ai like that?! Brave!
otp@sh.itjust.works · 1 pts · 86d
That was just one clue. It may or may not be AI, but my vote is that it is
Meatwagon@lemmy.dbzer0.com · -5 pts · 87d
Why don't they just take crypto for mature games as an option?