Just checked my mail and got it too. Man this sucks. I'm a bit careful already and Valve is one of the trusted companies. But what can we and Valve do, if the company who needs these data to ship gets hacked. They have my full name and address and email...
Nothing. Itâs just a game of chance at this stage given how many intermediaries are necessary between where you order something and who needs to know where to deliver it. Each step in that long ass process can eventually fail. It takes one to get your information out - and in this case itâs not like you can move or change your name as a measure compared to when some online only service fails you.
I mean they do this in the USA too and we are a shit hole country apparently.
You bet your ass they wouldâve done this Because their first fucking sentence is to blame a European company for it. They would have absolutely sent that email no matter what in this case. They did Not do it out of the goodness of their heart regardless, because they took the opportunity to immediately place the blame, where it belongs, on another company. They would have sent this email out, no matter what. There are no laws in Europe that made it so this happened.
Maybe the company thatâs at fault letting you know is doing that because they are afraid of legal implications. But valve is going to tell you that itâs some other assholeâs fault no matter who told them they had to or not.
Who says they don't spend any of that for security? Security is not reached by just throwing with money. We don't know the details how this happened. So I would be careful with premature conclusions like that.
it was eight warehouses - and warehousing/ middle mile logistics is very fraught with give and take
we don't know what happened but freightwaves is reporting it was at the warehouse level so I'm guessing it was at the consolidation/LTL stage - meaning it was warehousing that has recieved the inventory and is working out how and where to get it to the address
knowing they run a proprietary blend of cargowise freight tech it's likely the hackers got access to a regional managers account, probably pretty low on the totem pole
You still don't know how much they spend and how the attack was done. Often security isn't even a matter of money, but knowledge and trust of your own teammates. Maybe you are right after all, but my point is, we don't know YET.
Exactly. It only takes one printed picking list not shredded correctly and some asshole dumpster diving and there it goes.
Or a wrongly formatted mail recipient⌠so many ways for humans to fail itâs funny to always see security reduced to technical measures.
When you lay off all of your security staff and replace them with AI. God, the AI craze is going to cause so much damage before corporations realize that it is not as âabsolutely perfectâ like its sellers hype it to be.
Edit: to clerify, I wasnât talking about valve. I was talking about the company they use for shipping.
Now we are defending the company that leaked peopleâs data? What else could be the cause in this day and age? Theyâre a slop who didnât give a single shit about their security.
The fact that they leaked people's data doesn't mean that you can just invent stuff. Companies managed to leak data just fine way before AI was a thing.
54 Comments
SoupBrick@pawb.social · 132 pts · 14d
I thought for a second, "Glad I don't live in Europe." Then remembered I live in the US.
cyberpunk007@lemmy.ca · 56 pts · 14d
đ¤Ł... đ
Thorry@feddit.org · 64 pts · 14d
CEVA serves a lot of companies, so it isn't just Steam, it's a lot of them. I've gotten 2 mails like this related to CEVA recently.
huppakee@lemmy.world · 5 pts · 14d
https://techcrunch.com/2026/08/10/a-data-breach-at-shipping-giant-ceva-logistics-is-rippling-across-banks-retailers-steam-gamers-and-beyond/
thingsiplay@lemmy.ml · 32 pts · 14d
Just checked my mail and got it too. Man this sucks. I'm a bit careful already and Valve is one of the trusted companies. But what can we and Valve do, if the company who needs these data to ship gets hacked. They have my full name and address and email...
bjoern_tantau@swg-empire.de · 11 pts · 14d
What can man do against such recklessness?
a4ng3l@lemmy.world · 15 pts · 14d
Nothing. Itâs just a game of chance at this stage given how many intermediaries are necessary between where you order something and who needs to know where to deliver it. Each step in that long ass process can eventually fail. It takes one to get your information out - and in this case itâs not like you can move or change your name as a measure compared to when some online only service fails you.
bjc@scribe.disroot.org · 1 pts · 14d
anyone else old enough to remember when the great promise of the internet was disintermediation?
good times
a4ng3l@lemmy.world · 3 pts · 14d
Sure do :( Even professionally I remember times where accountability meant something and it was not diluted across 20 parties. Fucking shame.
BiscuityCat@lemmy.world · 5 pts · 14d
There are quite few things you can do, depending on where you live:
thingsiplay@lemmy.ml · 4 pts · 14d
Learn from it.
yermaw@sh.itjust.works · 23 pts · 14d
At least they've been as upfront as possible and given the less savvy an idea of what to be wary of
Sucks that it happened, but still.
RandomLegend@lemmy.dbzer0.com · 6 pts · 13d
As much as i enjoy Valves overall practices, this is nothing they should be glorified for.
Here in the EU it is obligatory to inform your customers about incidents like this.
So it's not that they do this out of the goodness of their hearts.
architect@thelemmy.club · 1 pts · 13d
I mean they do this in the USA too and we are a shit hole country apparently.
You bet your ass they wouldâve done this Because their first fucking sentence is to blame a European company for it. They would have absolutely sent that email no matter what in this case. They did Not do it out of the goodness of their heart regardless, because they took the opportunity to immediately place the blame, where it belongs, on another company. They would have sent this email out, no matter what. There are no laws in Europe that made it so this happened.
Maybe the company thatâs at fault letting you know is doing that because they are afraid of legal implications. But valve is going to tell you that itâs some other assholeâs fault no matter who told them they had to or not.
gibmiser@lemmy.world · 14 pts · 14d
Steam should sue them for damaging their reputation with customers.
Only shit that works with greedy co.panies is hitting them in The wallet
inlandempire@jlai.lu · 12 pts · 14d
oh wow glad I got unlucky with the random sort (haven't received the invitation to purchase yet)
DanceMomsSavedMe@lemmy.zip · 12 pts · 14d
Can you imagine a company like CEVA making millions upon millions of dollars year over year and not spending any of that for security?
thingsiplay@lemmy.ml · 53 pts · 14d
Who says they don't spend any of that for security? Security is not reached by just throwing with money. We don't know the details how this happened. So I would be careful with premature conclusions like that.
funkless_eck@sh.itjust.works · 4 pts · 14d
it was eight warehouses - and warehousing/ middle mile logistics is very fraught with give and take
we don't know what happened but freightwaves is reporting it was at the warehouse level so I'm guessing it was at the consolidation/LTL stage - meaning it was warehousing that has recieved the inventory and is working out how and where to get it to the address
knowing they run a proprietary blend of cargowise freight tech it's likely the hackers got access to a regional managers account, probably pretty low on the totem pole
Buddahriffic@lemmy.world · 1 pts · 13d
Someone must have clicked a link and it wasn't a training email. Then entered their information.
DanceMomsSavedMe@lemmy.zip · -10 pts · 14d
Ok, "spending a fraction of it on piss poor security."
thingsiplay@lemmy.ml · 28 pts · 14d
You still don't know how much they spend and how the attack was done. Often security isn't even a matter of money, but knowledge and trust of your own teammates. Maybe you are right after all, but my point is, we don't know YET.
a4ng3l@lemmy.world · 5 pts · 14d
Exactly. It only takes one printed picking list not shredded correctly and some asshole dumpster diving and there it goes. Or a wrongly formatted mail recipient⌠so many ways for humans to fail itâs funny to always see security reduced to technical measures.
bjoern_tantau@swg-empire.de · 17 pts · 14d
Nowadays every company is a tech company. But not every company knows that.
Lai0602p@sh.itjust.works · 3 pts · 14d
There are also attacks like an employee attacking his/her own company (pump.fun), or simply corruption..
infinitesunrise@slrpnk.net · 5 pts · 14d
Anyone got a link to the actual news, posted by Valve? I don't feel like sharing an unverified skyscraper-height screenshot with my friends.
gressen@lemmy.zip · 9 pts · 14d
It's an email.
pankuleczkapl@lemmy.dbzer0.com · 8 pts · 14d
I received it, can confirm it's real
NewNewAugustEast@lemmy.zip · 3 pts · 14d
At this point who doesn't have all my details? I was just talking about this recently.
I am not sure it's even worth caring about anymore because everything is out there already. And I mean everything.
uber_chicken@lemmy.world · 1 pts · 14d
Can we setup a pinned post or something to report any sus emails anyone gets they think is related to this?
DonutsRMeh@lemmy.world · -7 pts · 14d
When you lay off all of your security staff and replace them with AI. God, the AI craze is going to cause so much damage before corporations realize that it is not as âabsolutely perfectâ like its sellers hype it to be.
Edit: to clerify, I wasnât talking about valve. I was talking about the company they use for shipping.
cyberpunk007@lemmy.ca · 3 pts · 14d
Did I miss a news article somewhere of valve doing this?
DonutsRMeh@lemmy.world · 1 pts · 14d
I never said valve. I was talking about the the company they use for shipping
Prancingpotato@lemmy.world · 2 pts · 14d
Good thing you have any indication or evidence that it happened at the logistics company then
DonutsRMeh@lemmy.world · -4 pts · 14d
Now we are defending the company that leaked peopleâs data? What else could be the cause in this day and age? Theyâre a slop who didnât give a single shit about their security.
AlteredEgo@lemmy.ml · 4 pts · 14d
Without truth, you're the slop
graynk@discuss.tchncs.de · 3 pts · 14d
The fact that they leaked people's data doesn't mean that you can just invent stuff. Companies managed to leak data just fine way before AI was a thing.
vivalapivo@lemmy.today · -57 pts · 14d
glimse@lemmy.world · 41 pts · 14d
Should have thrown a "fuck spez" in there to drive home what a badass you are
vivalapivo@lemmy.today · -16 pts · 14d
glimse@lemmy.world · 27 pts · 14d
Yeah that guy sucks
thingsiplay@lemmy.ml · 12 pts · 14d
I think he is a nice guy. Just gets a bad rep.
glimse@lemmy.world · 4 pts · 14d
I dunno man, I think he's earned it
thingsiplay@lemmy.ml · 2 pts · 14d
Now its our secret. <3
vivalapivo@lemmy.today · -1 pts · 14d
His intimate life is not my concern
glimse@lemmy.world · 6 pts · 14d
Damn, don't cut yourself with that edge
czl@lemmy.dbzer0.com · 2 pts · 14d
Fuck lemmy.world in general?
Makhno@lemmy.world · 11 pts · 14d
Wow so brave
thingsiplay@lemmy.ml · 9 pts · 14d
You are in a Steam Community.
bjoern_tantau@swg-empire.de · 6 pts · 14d
I thought this was a Wendy's.
vivalapivo@lemmy.today · -1 pts · 14d
Fuck Wendy
thingsiplay@lemmy.ml · 3 pts · 14d
Sir, this is a Wendy 's.
mushroommunk@lemmy.today · 5 pts · 14d
No this is Patrick
vivalapivo@lemmy.today · 0 pts · 14d
Wendy's what??
thingsiplay@lemmy.ml · 1 pts · 14d
Yes.
vivalapivo@lemmy.today · -2 pts · 14d
Fuck Community