How to explain to a tech illiterate how Mastodon works?

For now, i don't know how to explain it and make it comprehensible to tech illiterate, let alone incite them to give a try for longer than the very short term.

If you are yourself a tech illiterate, which method worked for you?

If the tech illiterate is someone you know, which method was successful to convince them?

46 points · 29 comments · view on lemmy.world

29 Comments

lukecooperatus@lemmy.ml · 33 pts · 106d

I guess it depends how tech illiterate they are and where their confusion stems from, but as long as they know what email is, then I like to explain anything in the fediverse by using email as an analogy:

You know how, with email, you don't have to care about whether the person you email is using Gmail or Apple or Yahoo or whatever? Email is the kind of message you send, and whoever gets it can use any email app to look at it and reply to you.

(Insert federated platform name here) works the same as email. You want to post or reply on (Insert federated platform name here)? Use whatever client you like, and it doesn't matter if the people you're communicating with use the same client.

It's not strictly a perfect analogy, but it's close enough to get over the usual confusion where people have been conditioned by corporate social networks to expect services to have one and only one blessed app.

Chulk@lemmy.ml · 12 pts · 106d

I've found that most people understand that signing up for an email service like Gmail allows them to communicate with people who aren't on Gmail. Tie that in to explaining federation.

"Mastodon is kind of the same idea, but for social media."

Obviously the technical details are different, but it helps explain federation at a very high level. Then you can talk about why that's valuable for longevity of a system.

Example: the decline of Yahoo and AOL as email providers didn't end email as a technology because email doesn't depend on those companies existing to function.

hanrahan@slrpnk.net · 12 pts · 105d

like email, your Gmail.account can email.your Outlook account

IWW4@lemmy.zip · 11 pts · 105d

Just say it is a message board and move on. A tech illiterate wont give a fuck about the inner workings of the site.

Double_A@discuss.tchncs.de · 9 pts · 106d (2 replies)

I don't think the technology is the issue. After all from an user perspective, you just sign up somewhere and then get to see "all" the content in the Fediverse. Similar experience as setting up an email account at gmail or protonmail or whereever.

The problem is that there is no generic content. Most of it is often overly technical or political, so unless you are specifically into that you won't have a good time.

pmk@piefed.ca · 1 pts · 105d (1 reply)

What generic content do you think is missing most?

Double_A@discuss.tchncs.de · 3 pts · 105d
  • Funny stuff / memes
  • Cute animals
  • Cooking
  • Gardening ... idk like the "good" brainrot I guess.

I guess those things are actually already there, but not in a significant amount yet. Chicken and egg problem...

Watermark710@piefed.social · 8 pts · 106d (1 reply)

I'm not "tech illiterate" by any means, but this whole federated thing took me a bit to get my head wrapped around.

I get it now, it's basically just a bunch of content aggregators in a trench coat, and it doesn't matter which one you sign up for.

It's like signing up for Facebook, and getting access to Instagram, LinkedIn, Snapchat, and every other social media site in one place.

Mothra@mander.xyz · 2 pts · 106d

As someone who considers themselves tech illiterate I find this explanation is good enough

nullify3112@lemmy.world · 7 pts · 106d

I think that we get stuck too much on how it works. We need to step back and ask ourselves what we are trying to explain.

The goal here is to have them try out a new social media. The media looks, feels and behaves like twitter. So the only explanation needed is “it’s like twitter”

You can then add what differentiate it from twitter “it’s open source” “it’s not controlled by big tech” “there are no ads” “it’s good a blocking nazi content (ymmv)”

IMHO advertising the decentralized “like email” nature of mastodon as a starting point is counter productive.

bjoern_tantau@swg-empire.de · 5 pts · 106d

Maybe leave out the tech and just recommend one server to sign up on and recommend a bunch of accounts to follow.

Kache@lemmy.zip · 5 pts · 106d

It's like Twitter, but anybody is free to spin up their own instance, and they're all inter-compatible, so any one can view content from any other.

That freedom and openness gives users choice. If one instance owner turns out to be a real dick, the community is able to move off of and blacklist it.

Email is an oft used example. Leaving Gmail doesn't lock you out of email because you can switch to a different provider or (with enough effort) even run your own email.

the_abecedarian@piefed.social · 5 pts · 106d

don't explain the tech, talk about the community

HobbitFoot@thelemmy.club · 4 pts · 105d (1 reply)

Twitter but with an email address.

adarza@lemmy.ca · 1 pts · 102d

twitter (or rather, a bunch of little mini-twitters that can talk to each other), but without the billionaire poop-stain in charge of it.

First_Thunder@lemmy.zip · 3 pts · 106d

Cell carriers! Say that mastodon is essentially how you can text someone from a different carrier , but for Twitter

ByteMe@lemmy.world · 3 pts · 106d

Tell them it works like email, which it kinda does

Mongostein@lemmy.ca · 3 pts · 106d

A Mastodon instance is one Twitter, but there are many. Through federation they work together to appear as one Twitter.

asudox@lemmy.asudox.dev · 2 pts · 106d

what if using your twitter account on the twitter website you could interact with posts from instagram and vice versa.

deathmetaldawgy@lemmy.ml · 2 pts · 106d (1 reply)

I would consider myself 100% tech illiterate and I have a hard time figuring out this website I’m on right now and what it even is. And there’s like hundreds just like this. Or something. No advice just yapping.

Mothra@mander.xyz · 3 pts · 106d

Then return to read the comments, maybe you learn something new. Also you can point out which ones make it easier to understand for you.

disregardable@lemmy.zip · 2 pts · 106d

I don't use mastodon, but it doesn't look harder to use than any other social media. Like a mix between Twitter and Reddit but independent. Join communities you like, see related posts, like or leave a comment.

ThanksForAllTheFish@sh.itjust.works · 2 pts · 106d

Mastodon is a social media app, a bit like Twitter, but instead of one company owning the whole thing, it is made of lots of smaller communities that can talk to each other. You join one community, but you can still follow and talk to people on other communities, a bit like how someone with a Gmail address can email someone with an Outlook address.

chicken@lemmy.dbzer0.com · 2 pts · 106d

I'd guess that the content and the people would be a bigger factor for someone who isn't very into technology than understanding the underlying concept and architecture.

fluffykittycat@slrpnk.net · 1 pts · 106d

Find a domain address for one that's ran by furries because those are the best. Then just use it like Twitter. Don't worry you can see posts by people who didn't sign up at your same domain. Have fun

For the illiterate I won't bother explaining the fine details of federation, just get them to sign up somewhere

muusemuuse@sh.itjust.works · 1 pts · 105d

It doesn’t.

otter@lemmy.ca · 1 pts · 106d

Similar to what other comments have said, we created this page to go over the basic analogy to email and phone numbers:

https://fedecan.ca/en/guide/get-started

For the people who are really unfamiliar with tech, I research an instance for them and make a recommendation. All they need to do is make an account as they usually do.

BlindFrog@lemmy.world · 1 pts · 103d

You know how you and your friends with different email services can still email each other?

Now imagine all the messages you "email" back & forth are instead messages you've posted on a message board, and anybody can read & reply

To address another complex matter if they ever ask:

You know how your email service can help sort or block spam in your incoming email? Hosts of one message board service can filter/block other particular people's/services' messages from showing up to your feed, too

evasive_chimpanzee@lemmy.world · 0 pts · 106d

The best analogy for anything in the fediverse is "it's like email where you dont need to have an account with the same company as someone to talk to them".

For Mastodon specifically, it's just the Twitter equivalent of that.