AI-washing layoffs. They will replace jack shit with AI but that's a better story than "we have to reduce costs because we don't have cheap ways to refinance our $1B debt".
Credit isn't cheap and Iran is not going to make it cheaper, investments in software have tanked, so the only story that can still be told with an almost straight face is that they still have big growth opportunities thanks to the magic of AI.
I've suggested to my team a few times that we should start a new business developing "Atlassian, but good". They're up for it. So many of our wider business have never used "anything but Jira", and they can't see it for the steaming pile of shite that it is. Not just that it's a bad tool for developers, QE, project management or customer support, but they couldn't imagine anything that's better in any way, or how it would look if it didn't have so many issues.
As a future customer, please include high quality connectors to import legacy data from Jira and Confluence. We're going to need them. Thank you in advance.
Problem with being a business is that Atlassian isn't so much really a software company as much as they are a marketing thing that pretends to be software.
Agile consultants say "Atlassian", companies lap that up at the executive level and the employees roll with it because selecting Atlassian is "thought leadership". The people picking Atlassian are not the people using Atlassian. Paradoxically typical Atlassian rooted workflows are about as far from being actually agile as you can get.
Nothing, personally. Jira at our place only serves the bean counters in the programme management department. The data is a mess anyway, it just gives them the illusion of control.
I work in a large enterprise and most of our work is just stupid red tape satisfying processes and other teams' rules, many of which just exist to keep those teams employed. There's so much unnecessary work and BS going on.
That’s definitely not a problem of Jira. You’re hating the product, when most likely your ire would be drawn to any application you were using for such a fucked up process.
Considering they are talking about making a replacement service, probably just GitHub/codeberg/etc and collab edit docs and discussions at the start, and then eat your own dogfood.
Jira Cloud isn't just the on-prem version of Jira where you're forced to use and pay for Atlassian's hosting, it's actually a different and much shittier version of the old on-prem Jira. Same goes for other Atlassian products such as Confluence.
It's no surprise to me that Atlassian is in trouble, as there's little reason I can see to use their products anymore, and they are just coasting on inertia at this point. Whereas 10 years ago, while it was still fun to knock their stuff, I had to admit they were actually pretty decent.
As much as this is overly simplistic, there's a sort of appeal here..
The good news when you have proper issue management is that you don't lose any issues. The bad news is you don't lose any issues.
In my work, the issue tracker has issues that are over 5 years old. Any time someone dares to just purge those, some one comes out of the woodwork to suddenly passionately care about this thing they have forgotten for years until the jira notification triggered them.
Projects that have pristine issue discipline tend to suck, as they waste so much energy on things that didn't matter whether or is fixing or engaging in an argument about the value. The better projects tend to say "fine, we will hold that issue in low priority backlog and get to it if we ever run out of better stuff to do", and the submitter is placated and everyone knows we will never run out of better stuff to do.
Looks like their website became less telling than it was years ago. I think it was during the Atlassian force into the cloud where they showed up as a speedy/snappy, dev-focused issue tracking system. There's a free tier if you want to try.
I use Jira at work and I still have no idea what the fuck it is, what it's for, or why it's so needlessly complicated. It's a list of text with some dates and names. Why is that worth shit?
Companies wanna feel special and have different workflows around tickets. Making customizable workflows that connect with a ton of different systems easily is a shockingly hard problem.
I feel like there’s a business opportunity to take 50% of Atlassians value and spin it up into something simple but getting the good 50% down is kinda hard as someone is going to miss one stupid feature that runs 40% of their workflows.
I've had to use it in various forms for so long now and I can't believe how unintuitive it is to use. Nothing outside of adding comments is obvious. I dared to try to see what was in a previous sprint and it basically requires a custom report. Why isn't there just a view sprint dropdown or something? I did a quick search to see if it was just me which lead to the Jira subreddit (why is that a thing?) and felt like I was getting gaslit by all the jira 'professionals' calling it a skill issue
There is your active Sprint, there is a huge pile of all tickets that ever were, unable to be sorted by any reasonable metric, and there are the interlinks between tickets. Nothing else exists.
When your Sprint ends, say goodbye for you shall literally never see your helpful comment that you put all those details into again.
The biggest surprise in the article is that Atlassian is not profitable. How?
They pretty much have a monopoly in the Jira-like space (look , I can't even think of a generic name) and they charge a hefty sum for their products. How tf do they lose money?
The article lists an insane revenue of $1.6B, yet the losses are only on the order of $42M in the last 3 months. Against that much revenue, it looks to me like they are managing the company at a slight loss on purpose. They probably could close that gap if they wanted to, but have some favorable tax implications or something by running that "slight" loss.
(And who knows, maybe this is part of the attempt to close that gap and show a profit before the founders cash out and it all gets sold to a Shittier company)
There is a Jira ticket (ID-240) for Atlassian requesting the ability to merge Atlassian accounts that is over 10 years old. I'm one of the 1,450 watchers. This news does not bode well for this ticket ever getting implemented.
AI will vibecode that into production in a week. And to make it all easier..it'll have merged your account with 10 competitors too so you know what they're working on!
A million dollars is probably just the catering budget, tbh. I don't even know what this company does, I just saw that no one else had pointed this out. It sounds like I'm lucky to not use their software.
Every company is just firing employees left and right and I'm not sure what they all expect to happen. I guess just through the magic of AI they can have less workers do more for the same pay. But damn, so many people let go all over the place.
I was thinking along the same lines, like they probably spend more on fuel. I remember when Honda pissed everyone off in the 1990s after inflating F1 budgets and then suddenly leaving the sport when the Japanese market crashed. At the time they had Honda factory R&D teams designing and building engines just for F1 teams; that was probably tens of millions a year that wasn't even part of a team's budget... in the 80s and 90s.
Anyhow... F1 teams have a budget cap for several years now. For 2026, it's $215 million, and that doesn't include engines, nor driver and team manager salaries.
In February 2025, Williams Racing announced a record multi-year title sponsorship with Atlassian and will compete as Atlassian Williams Racing from the 2025 season of Formula One onwards. - https://en.wikipedia.org/wiki/Atlassian#Sponsorship
I hope they can drive faster than their software loads content.
My employer has been axing so many high level engineers it's not even funny. I think that's terrible for engineer morale. Why would you want to strive to improve and get promoted if it just makes you "too expensive to keep on payroll"?
Add this on top of federal layoffs, inflation, tariffs, higher interest rates (I know they’re necessary sometimes), etc. The average American is getting screwed right now.
About 6 months ago they spent more than half a billion acquiring The Browser Company whose only currently-being-developed product is a pretty wrapper for ChatGPT
"Robo", whenever I search something: “Let me define these search terms for you, even when they are not something you can define like that or you already know all of that, and better.”
You can't even disable that. Wasted LLM cost. On every search, I now give the response a thumbs down and flag the most fitting tag: Inappropriate.
There's a chance that leaning out the team makes things better. Bloat kills dev teams.
But... ticketing systems are a bit like fashion. We could see some new shiny system come around that does more or less the same thing, but becomes fashionable for one reason or another and eats Atlassian's lunch.
Pretty much all of my colleagues wasted time, because Jira stores comments locally that you haven't yet sent, but does not do that for replies on comments. Those are gone after reopening the site for some reason.
And yet oddly (and predictably, and likely disastrously, etc. -) some HR departments are among the very first to glibly upload their (our) everything's into constantly shifting unreliable AI "products". Not speaking hypothetically 😐
Agreed, but we should include studying the precise wrong things, meaning conclusions drawn about how the world works - and with their own charming dedication, if describing how that time is spent.
Mustn't forget HR typically is quite competent, just not at things we easily identify (because that's an inherent component of their competence).
that's because they don't want you to know when you're getting fired.
I used to watch the category for decoms that had keywords in the subject line. someone from HR found out somehow (loose lips probably) and they stopped making tickets entirely.
it's a shame really. I had a really awesome script watching the same criteria for my name 🤣. nothing heinous, just some farewell messages and dirty laundry.
It's weird, I got laid off by a west coast tech giant and they gave me two months' notice, and they were happy to have me doing nothing that whole time (and I'd had nothing to do for about six months prior to that). I was remote so I guess they felt that I couldn't fuck shit up on the way out.
Our HR critters use a case-management system, badly. They have an internal process, but never adapted the default workflows to match it. So the pendejitos are always trying to clean up self-inflicted gunshot wounds to their feet.
JIRA and Bitbucket are so bad that even Microsoft Azure DevOps (that is a reskin of the decade old Visual Studio Online, which itself is a reskin on the two decade old Microsoft TFS) is somehow better than it. And everyone loves to hate on Microsoft products.
Are there any actually good enterprise grade Task tracker + Code repo combo that we should be suggesting the execs migrate to? Maybe the GitHub Enterprise product?
Ticketing systems are useful. It's not really all that practical to carry all that workflow and prioritization info as metadata on a version-control system. And some devs might think it's unnecessary, but that's because they're sheltered from all the higher-level planning, resourcing and portfolio management that they never need to think about.
I think the person you were responding to meant that the execs were not useful (see the parent comment), or at least not as useful to the overall enterprise as their salaries would have lead you to believe, in comparison to a standard developer.
Yes workflow systems are useful. Jira is a bad implementation to a good idea. It might help if they listened to feedback from people who actually used their software to improve it. Tbf they do make some good changes occasionally, like adding dark mode (which isn't perfect but also it isn't nothing).
Edit/note: I probably didn't make my comment very clear. I'm aware it's 1600 being laid off. More that I didn't realise that Atlassian had 16k people in total. 16,000 people making their products progressively worse.
Even if their company only had 1600 ppl, I'd still say they were wasteful.
About 16k workers? How!?
What a waste of human effort, time and resources. All to make a few bad products, worse.
It's possible to have complex, poorly-architected stuff going on behind the curtains, even if the UI is simple. And vice-versa. And even worse, like JIRA, both can be a dog's breakfast.
It’s not because of their garbage AI. It’s because their garbage AI is leading to people dropping them like a bad habit for open source and fucking Microsoft alternatives, so they need to reduce operating costs and CAPEX to demonstrate profit growth
Atlassian is getting thrashed in the stockmarket and they're using AI as a get out of jail free card to conduct massive layoffs.
Its too bad that in the end they are just making forgettable tools that jira aside already have extensive competition, that actually feel built for enterprise vs the garbage atlassian is making.
If it wasn't for the army of agile cultists who claim that work is impossible without Jira they'd probably already be a much smaller company.
That sucks, but how the fuck does Atlassian have 16,000 workers to begin with? What do they all do? And their products look like... Guestures at all of them
This is going to be horrible. We’ve been trying to get a quote from them for a bit bucket subscription for the past 6 months with no success. I doubt we’ll be getting anything faster now.
141 Comments
andallthat@lemmy.world · 174 pts · 189d
AI-washing layoffs. They will replace jack shit with AI but that's a better story than "we have to reduce costs because we don't have cheap ways to refinance our $1B debt".
Credit isn't cheap and Iran is not going to make it cheaper, investments in software have tanked, so the only story that can still be told with an almost straight face is that they still have big growth opportunities thanks to the magic of AI.
very_well_lost@lemmy.world · 129 pts · 189d
Of all the shitty AI products flooding the market right now, Atlassian's Rovo has got to be the most useless I've had the misfortune of using.
They should be hiring more workers to fix their AI slop, not replacing them with even more of it.
scarabic@lemmy.world · 23 pts · 189d
Trying to get Rovo to do things in JIRA is like trying to train a chimp to cram shit back into an elephant’s ass.
Shanmugha@lemmy.world · 5 pts · 189d
Made me chuckle)
Kiwi_fella@lemmy.world · 3 pts · 189d
Rovo made it easier for me to find things that search was quite useless at finding. I found no other benefits to Rovo.
n7gifmdn@lemmy.ca · 1 pts · 188d
I literally had no idea it was supposed to do anything else.
MrSulu@lemmy.ml · 87 pts · 189d
Atlassian now circling the drain.
addie@feddit.uk · 43 pts · 189d
We can only hope so.
I've suggested to my team a few times that we should start a new business developing "Atlassian, but good". They're up for it. So many of our wider business have never used "anything but Jira", and they can't see it for the steaming pile of shite that it is. Not just that it's a bad tool for developers, QE, project management or customer support, but they couldn't imagine anything that's better in any way, or how it would look if it didn't have so many issues.
Quazatron@lemmy.world · 30 pts · 189d
As a future customer, please include high quality connectors to import legacy data from Jira and Confluence. We're going to need them. Thank you in advance.
jj4211@lemmy.world · 7 pts · 189d
Problem with being a business is that Atlassian isn't so much really a software company as much as they are a marketing thing that pretends to be software.
Agile consultants say "Atlassian", companies lap that up at the executive level and the employees roll with it because selecting Atlassian is "thought leadership". The people picking Atlassian are not the people using Atlassian. Paradoxically typical Atlassian rooted workflows are about as far from being actually agile as you can get.
Shameless@lemmy.world · 5 pts · 189d
If you were starting a new company what would you use instead of Jira?
Bloefz@lemmy.world · 18 pts · 189d
Nothing, personally. Jira at our place only serves the bean counters in the programme management department. The data is a mess anyway, it just gives them the illusion of control.
I work in a large enterprise and most of our work is just stupid red tape satisfying processes and other teams' rules, many of which just exist to keep those teams employed. There's so much unnecessary work and BS going on.
ramble81@lemmy.zip · 8 pts · 189d
So then how would you document changes, work, etc. as is required by SOC2, PCI, SARBOX and other auditing frameworks that businesses require?
Bloefz@lemmy.world · 2 pts · 189d
We don't do any of those things. We're not even developers. We just use Jira to log hours (which is basically one big fantasy obviously)
ramble81@lemmy.zip · 3 pts · 189d
That’s definitely not a problem of Jira. You’re hating the product, when most likely your ire would be drawn to any application you were using for such a fucked up process.
Bloefz@lemmy.world · 5 pts · 189d
Probably but Jira makes it so hard.
For example if I type 1h 33m it's ok but 1h33m is not. It's just a really awkward UI.
gravitas_deficiency@sh.itjust.works · 5 pts · 189d
Considering they are talking about making a replacement service, probably just GitHub/codeberg/etc and collab edit docs and discussions at the start, and then eat your own dogfood.
SpicyLizards@reddthat.com · 8 pts · 189d
Check out what microslop is doing to github. Codeberg though, that's an option!
I'd want better tickets for dev and bugs than github has, not sure the codeberg offering there if any
MrSulu@lemmy.ml · 4 pts · 189d
Hi mate, fingers crossed for you and your teams.
ScoffingLizard@lemmy.dbzer0.com · 3 pts · 189d
Maybe start with Trac if it's still available. Freeware.
Kissaki@feddit.org · 1 pts · 188d
I always found Trac UI bad/unintuitive. I always disliked seeing Trac on a project.
Strider@lemmy.world · 1 pts · 189d
Hm. Bear with me. I've used jira on prem for a very long time and have used a multitude of other products.
Jira was quite good in comparison.
What am I missing?
(aside from the whole cloud requirement and atlassian behaving AI-shitty)
toddestan@lemmy.world · 4 pts · 188d
Jira Cloud isn't just the on-prem version of Jira where you're forced to use and pay for Atlassian's hosting, it's actually a different and much shittier version of the old on-prem Jira. Same goes for other Atlassian products such as Confluence.
It's no surprise to me that Atlassian is in trouble, as there's little reason I can see to use their products anymore, and they are just coasting on inertia at this point. Whereas 10 years ago, while it was still fun to knock their stuff, I had to admit they were actually pretty decent.
Strider@lemmy.world · 1 pts · 188d
I see, they did the 'new recipe!' thing.
Thanks!
Bloefz@lemmy.world · 25 pts · 189d
I hope they will go down the drain. No more Jira! 🙏
remon@ani.social · 7 pts · 189d
Yes, please! I hate that shitty bloatware so much.
ramble81@lemmy.zip · 2 pts · 189d
What would you use instead?
Bloefz@lemmy.world · 5 pts · 189d
Nothing. I really hate the agile thing anyway.
jj4211@lemmy.world · 5 pts · 189d
As much as this is overly simplistic, there's a sort of appeal here..
The good news when you have proper issue management is that you don't lose any issues. The bad news is you don't lose any issues.
In my work, the issue tracker has issues that are over 5 years old. Any time someone dares to just purge those, some one comes out of the woodwork to suddenly passionately care about this thing they have forgotten for years until the jira notification triggered them.
Projects that have pristine issue discipline tend to suck, as they waste so much energy on things that didn't matter whether or is fixing or engaging in an argument about the value. The better projects tend to say "fine, we will hold that issue in low priority backlog and get to it if we ever run out of better stuff to do", and the submitter is placated and everyone knows we will never run out of better stuff to do.
Eufalconimorph@discuss.tchncs.de · 1 pts · 188d
Focalboard. FOSS.
Kissaki@feddit.org · 1 pts · 188d
Maybe Linear?
Looks like their website became less telling than it was years ago. I think it was during the Atlassian force into the cloud where they showed up as a speedy/snappy, dev-focused issue tracking system. There's a free tier if you want to try.
IWW4@lemmy.zip · 73 pts · 189d
I FUCKING hate jira with a passion. I swear to god that dumbfuck software is nothing but a miserable time sink.
I am sorry for the people who got laid off. Also there is no way AI is replacing the CTO….
errer@lemmy.world · 27 pts · 189d
Them and Salesforce can both be Thanos’d out of existence, pretty please
oyo@lemmy.zip · 16 pts · 189d
I use Jira at work and I still have no idea what the fuck it is, what it's for, or why it's so needlessly complicated. It's a list of text with some dates and names. Why is that worth shit?
Liketearsinrain@lemmy.ml · 11 pts · 189d
criss_cross@lemmy.world · 9 pts · 189d
Companies wanna feel special and have different workflows around tickets. Making customizable workflows that connect with a ton of different systems easily is a shockingly hard problem.
I feel like there’s a business opportunity to take 50% of Atlassians value and spin it up into something simple but getting the good 50% down is kinda hard as someone is going to miss one stupid feature that runs 40% of their workflows.
IWW4@lemmy.zip · 3 pts · 189d
Omg yes.. the legends and epics.. its just shit
Olgratin_Magmatoe@slrpnk.net · 14 pts · 189d
I would have more hate to send Jira's way if not for all are tickets being written like:
"As a developer given I am working on page X Then all functionality of page X is correct"
Then everybody gets pissy that page Y has a bug.
"I feel like we've gotten much better with our acceptance criteria" - one of the people getting pissy about page Y
ChickenLadyLovesLife@lemmy.world · 2 pts · 188d
Heh, I know exactly what accent to read this with.
Olgratin_Magmatoe@slrpnk.net · 2 pts · 188d
Yeah...
Lenggo@lemmy.world · 6 pts · 189d
I've had to use it in various forms for so long now and I can't believe how unintuitive it is to use. Nothing outside of adding comments is obvious. I dared to try to see what was in a previous sprint and it basically requires a custom report. Why isn't there just a view sprint dropdown or something? I did a quick search to see if it was just me which lead to the Jira subreddit (why is that a thing?) and felt like I was getting gaslit by all the jira 'professionals' calling it a skill issue
OpenStars@piefed.social · 3 pts · 188d
Prior Sprints do not Exist.
There is your active Sprint, there is a huge pile of all tickets that ever were, unable to be sorted by any reasonable metric, and there are the interlinks between tickets. Nothing else exists.
When your Sprint ends, say goodbye for you shall literally never see your helpful comment that you put all those details into again.
IWW4@lemmy.zip · 3 pts · 189d
Calling it Unintuitive is being generous too!
wordmark@mas.to · -3 pts · 189d
@IWW4 @themachinestops
For some reason all #java #web #software usually escalates into horrible mess XD
same for #salesforce its a mess of a #brainfart but they developed their own #devlang probably full of #errors
flamingo_pinyata@sopuli.xyz · 59 pts · 189d
The biggest surprise in the article is that Atlassian is not profitable. How? They pretty much have a monopoly in the Jira-like space (look , I can't even think of a generic name) and they charge a hefty sum for their products. How tf do they lose money?
dhork@lemmy.world · 44 pts · 189d
The article lists an insane revenue of $1.6B, yet the losses are only on the order of $42M in the last 3 months. Against that much revenue, it looks to me like they are managing the company at a slight loss on purpose. They probably could close that gap if they wanted to, but have some favorable tax implications or something by running that "slight" loss.
(And who knows, maybe this is part of the attempt to close that gap and show a profit before the founders cash out and it all gets sold to a Shittier company)
Xaphanos@lemmy.world · 19 pts · 189d
Agile project management. And ticketing. And document management.
There are others. We are working on moving to Asana and other products.
_wizard@lemmy.world · 22 pts · 189d
Redmine. Open source and free.
zod000@lemmy.dbzer0.com · 6 pts · 189d
I greatly preferred Redmine back in the day. It was easy to extend it yourself too despite my dislike of Ruby.
baggachipz@sh.itjust.works · 11 pts · 189d
Asana is… not a whole lot better.
Xaphanos@lemmy.world · 2 pts · 189d
Agreed.
Nighed@feddit.uk · 3 pts · 189d
Used Target Process as my last place. Way nicer than Jira IMO
wosat@lemmy.world · 58 pts · 189d
There is a Jira ticket (ID-240) for Atlassian requesting the ability to merge Atlassian accounts that is over 10 years old. I'm one of the 1,450 watchers. This news does not bode well for this ticket ever getting implemented.
WhyJiffie@sh.itjust.works · 16 pts · 189d
well the good part is you don't need to merge those accounts anymore
fluckx@lemmy.world · 4 pts · 188d
Hodgepodge.
AI will vibecode that into production in a week. And to make it all easier..it'll have merged your account with 10 competitors too so you know what they're working on!
RicoBerto@piefed.blahaj.zone · 57 pts · 189d
Yet they can sponsor an F1 team.
BeigeAgenda@lemmy.ca · 26 pts · 189d
Good, someone has to think of the poor race car drivers, and their million dollar team.
RicoBerto@piefed.blahaj.zone · 14 pts · 189d
A million dollars is probably just the catering budget, tbh. I don't even know what this company does, I just saw that no one else had pointed this out. It sounds like I'm lucky to not use their software.
Every company is just firing employees left and right and I'm not sure what they all expect to happen. I guess just through the magic of AI they can have less workers do more for the same pay. But damn, so many people let go all over the place.
boonhet@sopuli.xyz · 10 pts · 189d
They make jira, project management software that is so slow and annoying you're better off using a chat and shared files on Google drive.
They also make a bunch of other shitty software but jira is the most famous.
chillpanzee@lemmy.ml · 3 pts · 189d
I was thinking along the same lines, like they probably spend more on fuel. I remember when Honda pissed everyone off in the 1990s after inflating F1 budgets and then suddenly leaving the sport when the Japanese market crashed. At the time they had Honda factory R&D teams designing and building engines just for F1 teams; that was probably tens of millions a year that wasn't even part of a team's budget... in the 80s and 90s.
Anyhow... F1 teams have a budget cap for several years now. For 2026, it's $215 million, and that doesn't include engines, nor driver and team manager salaries.
Kissaki@feddit.org · 2 pts · 188d
Are you serious? That's insane. I had no idea!
I hope they can drive faster than their software loads content.
theacharnian@lemmy.ca · 51 pts · 189d
They will rehire for less. The AI hype is just a wage suppression scheme.
Phunter@lemmy.zip · 32 pts · 189d
My employer has been axing so many high level engineers it's not even funny. I think that's terrible for engineer morale. Why would you want to strive to improve and get promoted if it just makes you "too expensive to keep on payroll"?
theacharnian@lemmy.ca · 29 pts · 189d
We need more tech unions and tech coops.
hateisreality@lemmy.world · 21 pts · 189d
Guillotines we need more guillotines
GreenBeard@lemmy.ca · 7 pts · 188d
We need to organize a proper rebellion before we get to guillotines and starting with unions is a place to work from.
Endymion_Mallorn@kbin.melroy.org · 1 pts · 188d
Nah. bring out the guillotines and see how it goes.
IronBird@lemmy.world · 1 pts · 188d
odelik@lemmy.today · 1 pts · 188d
https://techworkerscoalition.org/
jali67@lemmy.zip · 4 pts · 189d
Add this on top of federal layoffs, inflation, tariffs, higher interest rates (I know they’re necessary sometimes), etc. The average American is getting screwed right now.
SaraTonin@lemmy.world · 47 pts · 189d
About 6 months ago they spent more than half a billion acquiring The Browser Company whose only currently-being-developed product is a pretty wrapper for ChatGPT
zod000@lemmy.dbzer0.com · 19 pts · 189d
That explains the explosion of unwanted AI features in Jira these days. No, I don't need you to re-write my fucking ticket comment!
Kissaki@feddit.org · 1 pts · 188d
"Robo", whenever I search something: “Let me define these search terms for you, even when they are not something you can define like that or you already know all of that, and better.”
You can't even disable that. Wasted LLM cost. On every search, I now give the response a thumbs down and flag the most fitting tag: Inappropriate.
ChickenLadyLovesLife@lemmy.world · 1 pts · 188d
My god, that's worse than Wonder buying shitty software from Sweetgreen for $186 million.
zod000@lemmy.dbzer0.com · 40 pts · 189d
So you telling me Jira and all its related bullshit will get even worse? I hadn't thought it possible.
Restaldt@lemmy.world · 14 pts · 189d
You're absolutely right!
Would you like me to yassify this ticket for you?
deegeese@sopuli.xyz · 15 pts · 189d
Put some emojis in my SQL, fam
SaharaMaleikuhm@feddit.org · 5 pts · 189d
Feel like that's on you, unless you were born yesterday.
TwilitSky@lemmy.world · 4 pts · 189d
That's just a failure of learning and imagination.
zod000@lemmy.dbzer0.com · 1 pts · 189d
I'm just being facetious, I of course know there is no bottom to how shitty things can be.
chillpanzee@lemmy.ml · 4 pts · 189d
There's a chance that leaning out the team makes things better. Bloat kills dev teams.
But... ticketing systems are a bit like fashion. We could see some new shiny system come around that does more or less the same thing, but becomes fashionable for one reason or another and eats Atlassian's lunch.
lemmydividebyzero@reddthat.com · 3 pts · 189d
Pretty much all of my colleagues wasted time, because Jira stores comments locally that you haven't yet sent, but does not do that for replies on comments. Those are gone after reopening the site for some reason.
OpenStars@piefed.social · 1 pts · 188d
skisnow@lemmy.ca · 36 pts · 189d
I’m amazed they had 1600 employees to begin with. I guess it takes a lot of resources to make something suck as hard as JIRA
ChickenLadyLovesLife@lemmy.world · 22 pts · 188d
3 coders and 1597 managers.
qevlarr@lemmy.world · 15 pts · 189d
Who else is going to put the sidebar as top bar, and then switch them back a couple years later?
lemmydividebyzero@reddthat.com · 9 pts · 189d
They renamed "project" to "space", so that it's harder to find what you are looking for.
some_kind_of_guy@lemmy.world · 9 pts · 188d
They renamed "ticket" to "work item" to "issue". (We all still call it a ticket)
Stories? Events? Kanban?
Fuck you, I need a text box, date field and some box to tick that says I'm done.
All this so that some VP with their thumb up their ass who spends 2/3 of the year in Florida knows I'm working!
phutatorius@lemmy.zip · 2 pts · 188d
Those three terms all mean different things.
aquovie@lemmy.cafe · 3 pts · 188d
At least 100 of those employees implemented the feature to autocorrect JIRA to Jira, just to be haughty insufferable ass.
skisnow@lemmy.ca · 2 pts · 188d
The irony is that I typed JIRA in lowercase and my phone autocorrected it to JIRA
sleet01@lemmy.ca · 34 pts · 188d
Their products are utter garbage to begin with, this can only hasten their well-deserved demise.
ChickenLadyLovesLife@lemmy.world · 30 pts · 188d
"Uh, we need you to clear out your desk ASAP."
"Sure, just submit a JIRA ticket and I'll get right on it."
Endymion_Mallorn@kbin.melroy.org · 12 pts · 188d
Somehow, HR processes are always exempt from the ticketing process.
PolarKraken@lemmy.dbzer0.com · 8 pts · 188d
And yet oddly (and predictably, and likely disastrously, etc. -) some HR departments are among the very first to glibly upload their (our) everything's into constantly shifting unreliable AI "products". Not speaking hypothetically 😐
Funny stuff, that.
SocialMediaRefugee@lemmy.world · 9 pts · 188d
Because the people who work in HR spent their educational years avoiding anything technical.
PolarKraken@lemmy.dbzer0.com · 3 pts · 188d
Agreed, but we should include studying the precise wrong things, meaning conclusions drawn about how the world works - and with their own charming dedication, if describing how that time is spent.
Mustn't forget HR typically is quite competent, just not at things we easily identify (because that's an inherent component of their competence).
GreenKnight23@lemmy.world · 5 pts · 188d
that's because they don't want you to know when you're getting fired.
I used to watch the category for decoms that had keywords in the subject line. someone from HR found out somehow (loose lips probably) and they stopped making tickets entirely.
it's a shame really. I had a really awesome script watching the same criteria for my name 🤣. nothing heinous, just some farewell messages and dirty laundry.
ChickenLadyLovesLife@lemmy.world · 2 pts · 188d
It's weird, I got laid off by a west coast tech giant and they gave me two months' notice, and they were happy to have me doing nothing that whole time (and I'd had nothing to do for about six months prior to that). I was remote so I guess they felt that I couldn't fuck shit up on the way out.
GreenKnight23@lemmy.world · 1 pts · 188d
sounds like a nice place with good lawyers.
phutatorius@lemmy.zip · 2 pts · 188d
Our HR critters use a case-management system, badly. They have an internal process, but never adapted the default workflows to match it. So the pendejitos are always trying to clean up self-inflicted gunshot wounds to their feet.
SocialMediaRefugee@lemmy.world · 9 pts · 188d
AI will have a scrum with itself.
eleitl@lemmy.zip · 3 pts · 188d
Oh yeah, agentic AI going all agile with lobster claws.
phutatorius@lemmy.zip · 4 pts · 188d
It's even worse than that: it'll be a ServiceNow ticket.
flubba86@lemmy.world · 3 pts · 188d
JIRA and Bitbucket are so bad that even Microsoft Azure DevOps (that is a reskin of the decade old Visual Studio Online, which itself is a reskin on the two decade old Microsoft TFS) is somehow better than it. And everyone loves to hate on Microsoft products.
Are there any actually good enterprise grade Task tracker + Code repo combo that we should be suggesting the execs migrate to? Maybe the GitHub Enterprise product?
sheogorath@lemmy.world · 2 pts · 188d
My org just rolled our own project management tool that matches our workflow now.
SocialMediaRefugee@lemmy.world · 34 pts · 188d
You could save a LOT of money by replacing the execs with AI.
yabbadabaddon@lemmy.zip · 14 pts · 188d
You can save even more money by shutting down Atlassian and all its trash products
Reygle@lemmy.world · 1 pts · 188d
It better yet, replace them with nothing at all.
phutatorius@lemmy.zip · 4 pts · 188d
Ticketing systems are useful. It's not really all that practical to carry all that workflow and prioritization info as metadata on a version-control system. And some devs might think it's unnecessary, but that's because they're sheltered from all the higher-level planning, resourcing and portfolio management that they never need to think about.
OpenStars@piefed.social · 2 pts · 188d
I think the person you were responding to meant that the execs were not useful (see the parent comment), or at least not as useful to the overall enterprise as their salaries would have lead you to believe, in comparison to a standard developer.
Yes workflow systems are useful. Jira is a bad implementation to a good idea. It might help if they listened to feedback from people who actually used their software to improve it. Tbf they do make some good changes occasionally, like adding dark mode (which isn't perfect but also it isn't nothing).
dellhiver@sh.itjust.works · 30 pts · 189d
Edit/note: I probably didn't make my comment very clear. I'm aware it's 1600 being laid off. More that I didn't realise that Atlassian had 16k people in total. 16,000 people making their products progressively worse.
Even if their company only had 1600 ppl, I'd still say they were wasteful.
About 16k workers? How!?
What a waste of human effort, time and resources. All to make a few bad products, worse.
flamingo_pinyata@sopuli.xyz · 18 pts · 189d
I'm not surprised. Jira is a monster.
As with any software, look how complex it is as a user, the hidden part is 10x worse.
phutatorius@lemmy.zip · 8 pts · 189d
It's possible to have complex, poorly-architected stuff going on behind the curtains, even if the UI is simple. And vice-versa. And even worse, like JIRA, both can be a dog's breakfast.
WaterSword@discuss.tchncs.de · 5 pts · 189d
1600
SkaveRat@discuss.tchncs.de · 2 pts · 189d
16k total headcount. Well, not that much longer
Goodlucksil@lemmy.dbzer0.com · 2 pts · 189d
It's not 16k, it's 800×2
BioDriver@lemmy.world · 29 pts · 189d
It’s not because of their garbage AI. It’s because their garbage AI is leading to people dropping them like a bad habit for open source and fucking Microsoft alternatives, so they need to reduce operating costs and CAPEX to demonstrate profit growth
dudesss@lemmy.ca · 24 pts · 189d
We have https://codeberg.org/ as an alternative to Bitbucket, and you can have free public static pages like Netlify or Github pages.
Codeberg also offers private repos.
Kissaki@feddit.org · 2 pts · 188d
Only FOSS though
Depending on how you read the FAQ entry, they may not explicitly talk about private non-commercial content, though.
sem@piefed.blahaj.zone · 24 pts · 189d
Trello has been getting worse
monkeyslikebananas2@lemmy.world · 11 pts · 189d
I switched to linear because trello got so bad. Jira has become bloated and impractical.
aquovie@lemmy.cafe · 2 pts · 188d
Self-hosted Planka. I use it for personal boards and it's plenty for me. Integrates with Authentik/SSO too.
peacefulpixel@lemmy.world · 22 pts · 189d
apple_train@lemmy.world · 20 pts · 188d
Atlassian is getting thrashed in the stockmarket and they're using AI as a get out of jail free card to conduct massive layoffs.
Its too bad that in the end they are just making forgettable tools that jira aside already have extensive competition, that actually feel built for enterprise vs the garbage atlassian is making.
If it wasn't for the army of agile cultists who claim that work is impossible without Jira they'd probably already be a much smaller company.
Agent641@lemmy.world · 15 pts · 188d
That sucks, but how the fuck does Atlassian have 16,000 workers to begin with? What do they all do? And their products look like... Guestures at all of them
calcopiritus@lemmy.world · 5 pts · 188d
They are the ones in charge of making sure bitbucket stops working every other Thursday.
aarch64@programming.dev · 2 pts · 188d
You've got an extra digit there
wewbull@feddit.uk · 5 pts · 188d
No he doesn't. The redundant 1,600 are only 10% of the workforce. 16,000 total.
aarch64@programming.dev · 5 pts · 188d
You know what? That makes a lot of sense.
patruelis@lemmy.world · 15 pts · 188d
Yet everyone helps feed this AI beast. No one thinks... Maybe I'm helping this through my data.
pupbiru@aussie.zone · 6 pts · 188d
this post helps to feed the AI beast
there’s no escaping it; let’s not do with AI what we’ve done with CO2 and plastic and shift blame to individuals
patruelis@lemmy.world · 1 pts · 187d
I agree. However we are feeding it not through the data, but through $, subscriptions and data minng.
We have a choice to renounce the subscription to meta, OpenAi, yet we dont.
rosgl@lemmy.world · 13 pts · 189d
Maybe because stock price hit the floor cause no profits from their work?
merdaverse@lemmy.zip · 12 pts · 189d
TBH Atlassian was already such terrible slop, unsupervised AI might even make it better
oh_@lemmy.world · 11 pts · 189d
Rovo AI sucks and they keep adding crap AI feature after crap feature. How about less AI?
SocialMediaRefugee@lemmy.world · 7 pts · 188d
I don't think AI needs collaboration and project management software. Good luck with that future.
vane@lemmy.world · 6 pts · 189d
Best time to create AI free alternatives for those products.
aquovie@lemmy.cafe · 13 pts · 188d
It was always a good time to create alternatives to Atlassian products.
HugeNerd@lemmy.ca · 4 pts · 188d
Good, WWIII needs some meat puppets.
Greyghoster@aussie.zone · 3 pts · 188d
Quite disappointed in him. Always thought he was a reasonable character but using e-mail is such a slap in the face.
hark@lemmy.world · 3 pts · 188d
Oh boy, guess we can look forward to more vibe-coded slop which will make it an even bigger pain to use.
ImWaitingForRetcons@lemmy.world · 1 pts · 188d
This is going to be horrible. We’ve been trying to get a quote from them for a bit bucket subscription for the past 6 months with no success. I doubt we’ll be getting anything faster now.